Service Coordinator (Early Steps)

Service Coordinator (Early Steps)

Full-Time No working from home possible
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At a Glance

  • Tasks: Support families with infants and toddlers with special needs through the Early Steps Program.
  • Company: Join the caring team at Johns Hopkins All Children’s Hospital.
  • Benefits: Competitive pay, inclusive environment, and opportunities for professional growth.
  • Other info: Flexible work locations and a commitment to diversity and inclusion.
  • Why this job: Make a real difference in the lives of young children and their families.
  • Qualifications: Bachelor's degree in relevant fields and experience with young children required.

The Service Coordinator is knowledgeable about the Early Steps Program and serving infants and toddlers from birth to age three with special needs. Maintains a caseload, acts as the primary Service Coordinator for their assigned families and ensures access to Early Steps supports and services within the community, enhancing the caregiving capabilities of the child’s family and/or caregiver. Responsibility to work within the guidelines and policies of the Early Steps Program and Johns Hopkins All Children’s Hospital.

Key Accountabilities

  • Knowledgeable of the mission, policies and procedures related to Early Steps and Johns Hopkins All Children’s Hospital (JHACH) and applies this knowledge to case planning for individual families.
  • Utilises communication skills in all interactions with families, coworkers and the community, demonstrating openness and respect.
  • Is part of a team working together to address the needs, concerns, and priorities of families.
  • Knowledgeable about community resources/services to provide families access and referrals.
  • Adheres to Federal and State timelines and guidelines in order to meet program requirements.
  • Documents activities to comply with department, hospital, and State and Federal guidelines.
  • Creates and maintains accurate data records, to meet all productivity requirements.
  • Familiar with and follows HIPAA guidelines to protect Personal Health Information (PHI).

Qualifications

  • Bachelor's degree in psychology, social work, health education, interdisciplinary sociology, early childhood, child development, or special education, or an equivalent degree.
  • Enrollment in or eligible to enroll in the Florida Medicaid system as a Service Coordinator, within 6 months of employment.
  • 1 year (1600 hours) of hands-on professional experience with young children and families in a teaching, case management or counseling role, or with individuals with special needs and/or developmental delays of any age in a case management role; time spent in a practicum or internship (up to 400 hours) may apply toward the 1600 hours of hands-on experience.
  • Ability to travel to various work locations is required.

Salary Range: Minimum 17.11/hour - Maximum 27.37/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

The Hospital reserves the right to modify employee schedules as needed. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Service Coordinator (Early Steps) employer: Johns Hopkins All Children's Hospital

Johns Hopkins All Children's Hospital is an outstanding employer, offering a supportive work culture that prioritises exceptional patient care and teamwork. Employees benefit from comprehensive training and growth opportunities in a state-of-the-art facility located in sunny Florida, making it an ideal place for those passionate about paediatric critical care to thrive both personally and professionally.

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Contact Details:

Johns Hopkins All Children's Hospital Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Coordinator (Early Steps)

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Johns Hopkins All Children's Hospital.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Johns Hopkins All Children's Hospital!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Johns Hopkins All Children's Hospital, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Johns Hopkins All Children's Hospital or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Service Coordinator (Early Steps)

Knowledge of Early Steps Program
Case Management
Communication Skills
Team Collaboration
Community Resource Knowledge
Adherence to Federal and State Guidelines
Documentation Skills

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Johns Hopkins All Children's Hospital:Before hitting send, make sure to tailor your application specifically to Johns Hopkins All Children's Hospital! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Johns Hopkins All Children's Hospital

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.