At a Glance
- Tasks: Manage the hospital switchboard and provide top-notch customer service to patients and staff.
- Company: Join the renowned Johns Hopkins Health System, known for excellence in healthcare.
- Benefits: Gain valuable experience, competitive pay, and opportunities for career advancement.
- Other info: Dynamic work environment with a focus on service excellence and teamwork.
- Why this job: Be a vital part of patient care and make a difference in people's lives every day.
- Qualifications: Strong communication skills and a passion for helping others are essential.
The predicted salary is between 30000 - 40000 £ per year.
Johns Hopkins Health System is seeking a Customer Service Representative to handle the main hospital switchboard, provide information, and support the Triage program with administrative duties. This role is foundational to delivering service excellence and professional phone skills for optimal patient and physician satisfaction.
Responsibilities include:
- Directing calls
- Maintaining program materials
- Ensuring accurate information flow across departments
- Adhering to policy
Contact Details:
Johns Hopkins All Children's Hospital Recruitment Team
We think you need these skills to ace Hospital Switchboard & Patient Services Agent
Customer Service Skills
Professional Phone Skills
Communication Skills
Information Management
Administrative Support
Attention to Detail
Call Handling
