At a Glance
- Tasks: Coordinate patient referrals and manage transport services for critical care.
- Company: Join the renowned Johns Hopkins Health System, committed to inclusive healthcare.
- Benefits: Competitive pay, flexible shifts, and opportunities for professional growth.
- Other info: Dynamic role with a focus on teamwork and critical thinking.
- Why this job: Make a real difference in emergency healthcare while developing vital skills.
- Qualifications: High school diploma or equivalent; EMT, paramedic, or RN licensure preferred.
The predicted salary is between 37200 - 59800 £ per year.
The Dispatch Specialist role is integral to the daily operations of the Transfer Center and Transport Team. The specialist manages patient referral calls from outside hospitals with the intent of facilitating consults or admissions and follows through to completion. The role also involves real‑time tracking and monitoring of LifeLine teams.
Key Accountabilities
- Coordinate in‑patient and referral calls from outside facilities for potential hospital admission or consult.
- Manage trauma, ECMO, and CVOR activations, ensuring staff and facility preparation.
- Dispatch and track LifeLine ground transport services through Zoll software, following and charting throughout transport.
- Operate UHF, VHF, aviation, and push‑to‑talk radio systems.
- Dispatch and track air transport services using tracking software and effective radio communications, following and charting throughout transport.
- Document referral calls in the Teletracking program to provide information regarding care coordination.
- Assist in facilitating both national and international fixed‑wing flights.
- Ensure that the Post Accident Incident Plan (PAIP) is initiated and adhered to for both ground and air transports when applicable.
- Maintain professional growth and education, including all required competencies and mandated in‑services.
- Provide fire suppression support for flights as needed.
- Participate in public relations events, including but not limited to 10th‑floor tours, helipad tours, and speaking engagements.
About The Program
Support the daily operations of the transfer center and transport team through assistance with preparation, communication, and follow‑up. Adhere to all hospital and departmental safety regulations, disaster plans, infection control policies, fire safety regulations, and biohazard material disposal policies.
Qualifications
- Minimum of a high school diploma, GED, certificate of completion, or equivalent achievement.
- Current licensure as an EMT, paramedic, or RN with three years’ experience in a clinical setting, OR a minimum of two years EMS or law enforcement dispatch experience.
- Ability to utilize critical thinking in determining best options for referrals and transport.
Salary Range
Minimum $17.97/hour – Maximum $28.74/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.
Equal Opportunity Employer
Johns Hopkins Health System and its affiliates are committed to creating a welcoming and inclusive environment, where all employees feel valued and engage in equitable healthcare delivery and workforce practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Drug-Free Workplace
Johns Hopkins Health System and its affiliates are drug‑free workplace employers.
Emergency Dispatcher (Rotating Shift/24hrs per week) employer: Johns Hopkins All Children's Hospital
Johns Hopkins Health System is an exceptional employer, offering a dynamic work environment where Emergency Dispatchers play a crucial role in patient care and safety. With a strong commitment to professional growth, employees benefit from ongoing education and training opportunities, while the inclusive culture fosters collaboration and respect among team members. Located in a renowned healthcare institution, this position not only provides meaningful work but also the chance to be part of a dedicated team that makes a real difference in the community.
Contact Details:
Johns Hopkins All Children's Hospital Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Emergency Dispatcher (Rotating Shift/24hrs per week)
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare and emergency services field. Attend events, join online forums, or even connect on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your communication skills! As an Emergency Dispatcher, clear and effective communication is key. Try mock interviews with friends or family, focusing on how you’d handle real-life scenarios related to dispatching.
✨Tip Number 3
Showcase your tech-savviness! Familiarise yourself with Zoll software and other tracking systems mentioned in the job description. Being able to demonstrate your comfort with these tools can really set you apart during interviews.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you’re genuinely interested in joining our team. Don’t miss out on this opportunity!
We think you need these skills to ace Emergency Dispatcher (Rotating Shift/24hrs per week)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in dispatch or emergency services. We want to see how your skills align with the role of an Emergency Dispatcher, so don’t hold back!
Showcase Your Communication Skills:As an Emergency Dispatcher, clear communication is key. Use your application to demonstrate your ability to convey information effectively, whether it’s through your writing style or examples of past experiences where you’ve excelled in communication.
Highlight Critical Thinking Abilities:We’re looking for someone who can think on their feet! Include examples in your application that showcase your critical thinking skills, especially in high-pressure situations. This will help us see how you’d handle the demands of the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Johns Hopkins All Children's Hospital
✨Know Your Stuff
Make sure you understand the role of an Emergency Dispatcher inside out. Familiarise yourself with patient referral processes, trauma activations, and the software used for tracking transports. This will show that you're not just interested in the job, but that you’re ready to hit the ground running.
✨Practice Your Communication Skills
As a dispatcher, clear communication is key. Practice articulating your thoughts clearly and concisely. You might even want to simulate a few dispatch scenarios with a friend to get comfortable with the terminology and the pressure of real-time decision-making.
✨Showcase Your Critical Thinking
Be prepared to discuss how you would handle various emergency situations. Think about examples from your past experience where you had to make quick decisions or coordinate complex tasks. This will demonstrate your ability to think on your feet, which is crucial for this role.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
