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For Companies At a Glance
- Tasks: Manage a portfolio of 175 residential properties and provide exceptional customer service.
- Company: Join JOHNS, a high-performing team focused on client relationships and professional growth.
- Benefits: Enhanced holiday allowance, comprehensive benefits, and performance-based incentives.
- Why this job: Make a real impact in property management while mentoring and training others.
- Qualifications: Extensive experience in residential property management and ARLA qualification required.
- Other info: Access to therapy sessions and opportunities for career development.
The predicted salary is between 36000 - 60000 £ per year.
We are committed to providing you with the opportunities and resources you need to excel. Join a high‑performing team dedicated to delivering outstanding customer service and building strong, lasting relationships with our valued clients. Your work will be recognised, your contributions valued, and your professional growth supported.
Your Responsibilities
- Build and maintain strong relationships with both landlords and tenants by providing outstanding customer service.
- Proactively manage a portfolio of approximately 175 residential properties.
- Address maintenance issues, chase rental arrears, and negotiate deposit returns and disputes.
- Effectively resolve complex issues leveraging your strong technical knowledge of property management.
- Play a key role in training and mentoring staff, sharing your comprehensive expertise with the team.
Your Skills and Experience
- Extensive experience in residential Property Management, with a proven track record of success.
- Experience developing and mentoring staff, conducting effective training sessions.
- ARLA qualification and in‑depth technical knowledge of current market trends and regulations.
- Exceptionally organised and composed.
- Exceptional customer service skills consistently delivered in previous roles.
Why Join Us?
- Enhanced holiday allowance, including additional holiday schemes and birthday leave.
- Comprehensive benefits package, including enhanced maternity/paternity leave and death in service benefits.
- Company‑wide performance‑based incentives, including international trips.
- Wellbeing: Access to therapy sessions through PLUMM with over two hundred trained therapists.
- Employee referrals scheme.
- Opportunities for professional development and career growth.
About Us
Johns
Senior Property Manager employer: JOHNS & CO REAL ESTATE (SERVICES) LIMITED
Contact Detail:
JOHNS & CO REAL ESTATE (SERVICES) LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Property Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their values and think about how your experience aligns with what they’re looking for. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your expertise! During interviews, be ready to discuss specific examples of how you've successfully managed properties and resolved issues. Highlight your customer service skills and how you've built strong relationships with landlords and tenants.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at Johns.
We think you need these skills to ace Senior Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Property Manager role. Highlight your experience in residential property management and any relevant qualifications like ARLA. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your customer service skills and your ability to build relationships with landlords and tenants. Let us know why you're passionate about property management and how you can contribute to our team.
Showcase Your Achievements: Don’t just list your responsibilities; highlight your achievements! Whether it's resolving complex issues or mentoring staff, we want to see how you've made a difference in your previous roles. Numbers and specific examples can really make your application stand out.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at JOHNS & CO REAL ESTATE (SERVICES) LIMITED
✨Know Your Stuff
Make sure you brush up on your technical knowledge of property management. Be ready to discuss current market trends and regulations, as this will show that you're not just experienced but also up-to-date with the industry.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in previous roles. Think about specific situations where you resolved issues for landlords or tenants, as this will highlight your ability to build strong relationships.
✨Demonstrate Leadership Qualities
Since mentoring staff is a key part of the role, be prepared to talk about your experience in training and developing others. Share specific examples of how you've successfully led a team or improved their performance.
✨Stay Organised and Composed
During the interview, keep your answers structured and clear. Show that you can handle multiple responsibilities by discussing how you manage your portfolio of properties effectively, even when faced with challenges.
