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- Tasks: Carry out domestic servicing, breakdowns, and repairs with a focus on customer satisfaction.
- Company: Dynamic, family-run heating business with over 20 years of experience.
- Benefits: Generous holiday allowance, healthcare scheme, discounts at popular retailers, and ongoing training.
- Why this job: Join a growing team and make a real difference in customers' lives while developing your skills.
- Qualifications: ACS qualifications preferred; strong communication and problem-solving skills are essential.
- Other info: Flexible working hours, opportunities for career development, and a supportive team environment.
The predicted salary is between 32000 - 54000 £ per year.
Established over 20 years ago, we are a dynamic, family run business based in Chippenham, Wiltshire. As a growing business, we are looking for excellent heating engineers to join our expanding team. Customer service is at the heart of everything we do, so we are looking for engineers that are focused on providing a high level of service to our customers and can find innovative solutions to meet their needs.
What we can offer you:
- A generous holiday allowance of up to 28 days holiday plus bank holidays (holiday allowance increases from 20 days to reflect years of service)
- Company healthcare scheme providing access to online / telephone GP appointments, counselling and physio.
- Access to hundreds of discounts at well known retailers including Tesco, Sainsburys, Morrisons, Asda, Just Eat, Uber Eats, Nando's, B&Q, Screwfix and many more.
- Company sickness scheme
- Opportunities to develop your career by learning new skills and gaining additional qualifications (including in renewable technologies)
- Opportunities to use your knowledge and skills to help equip the next generation of engineers by assisting with our apprenticeship programme.
- A company vehicle equipped with stock that is replenished regularly by the office.
- Ongoing CPD from our monthly toolbox talks which can feature manufacturers providing demos on new products or best practice, or in house training on specific technical skills. All toolbox talks feature breakfast butties!
- Access to a well-stocked warehouse for parts and a training room for development of your technical skills.
About the role:
We have a wide scope of work including ongoing reactive and proactive maintenance. Your primary role will be to carry out domestic servicing, breakdowns and repairs (and commercial if applicable). The working hours are Monday - Friday, 8am until 5pm with half an hour unpaid for lunch (however a part time role is available if desired). There is also the occasional Saturday morning on a rota basis during the winter months. Overtime is available however it isn’t compulsory.
What we would like from you:
- ACS qualifications including CCN1, CENWAT, CKR1, HTR1 and Unvented Cylinders OFTEC 101, 105e, 600a- desirable but not essential
- Good communication and customer service skills
- Ability to work to high standards with a tidy attitude to your work and client sites, demonstrating pride and effort in your work.
- Good practical and problem-solving skills
- Ability to work alone or as part of a team
- Knowledge and understanding of Health & Safety
- Full driving licence
Job Types: Full-time, Permanent
Pay: £38,000.00-£45,000.00 per year
Benefits: Additional leave, Company car, Company events, Company pension, Employee discount, Flexitime, Health & wellbeing programme, Store discount
Work Location: In person
Heating Engineer- Qualified in Chippenham employer: John Williams Heating Services Ltd
Contact Detail:
John Williams Heating Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Heating Engineer- Qualified in Chippenham
✨Tip Number 1
Network like a pro! Reach out to your contacts in the heating industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since customer service is key for this role, think of examples from your past work where you've gone above and beyond for clients.
✨Tip Number 3
Show off your skills! If you have any relevant qualifications or experience, be sure to highlight them during your conversations. This is your chance to shine and demonstrate why you're the perfect fit for the team.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Heating Engineer- Qualified in Chippenham
Some tips for your application 🫡
Show Your Passion: When writing your application, let us see your enthusiasm for the heating engineering field. Share any relevant experiences or projects that highlight your skills and dedication to customer service.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your ACS qualifications and any specific skills that match what we're looking for. This helps us see how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role.
How to prepare for a job interview at John Williams Heating Services Ltd
✨Know Your Stuff
Make sure you brush up on your ACS qualifications and any relevant technical skills. Be ready to discuss your experience with domestic servicing, breakdowns, and repairs. The more you can demonstrate your knowledge, the better!
✨Showcase Your Customer Service Skills
Since customer service is key for this role, think of examples where you've gone above and beyond for a client. Prepare to share stories that highlight your communication skills and ability to solve problems effectively.
✨Be Ready for Practical Questions
Expect some scenario-based questions that test your practical and problem-solving skills. Think about how you would handle specific situations in the field, and be prepared to explain your thought process.
✨Demonstrate Team Spirit
Even if you're applying for a role that involves working alone, show that you can collaborate well with others. Talk about your experiences working in teams and how you contribute to a positive work environment.