Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are looking for a Senior Solution Architect to join our Marketing Technology & WebOps team. In this role, you will leverage your in-depth knowledge of the Salesforce platform to design, build, and optimize marketing technology solutions that power Wiley's global marketing operations. You will work closely with architects, engineers, and product owners to create complex applications and integrations, while leading and mentoring a development team to deliver at the highest quality standards across both functional and non-functional areas. What You Will DoLead solution design and hands-on development across the Salesforce Marketing Cloud ecosystem, with a particular focus on Pardot (Account Engagement), Salesforce Marketing Cloud Engagement (SFMC), and Salesforce Account Engagement (SFAE)Architect and deliver integration solutions connecting Salesforce with enterprise platforms such as CRM, CMS, analytics tools, CDPs, and data warehouses using iPaaS platforms (e.g., MuleSoft, Zapier, Workato), APIs, and ETL/ELT patternsServe as the technical authority for marketing technology decisions: evaluating trade-offs, defining standards, and ensuring scalable, maintainable solutionsLead and guide offshore and onshore development teams, conducting code reviews, enforcing best practices, and driving continuous improvementPartner with product owners and business stakeholders to translate marketing requirements into technical designs and delivery plansOwn the end-to-end solution lifecycle: from discovery and design through build, testing, deployment, and post-launch supportEnsure commitment to quality by establishing and upholding standards for performance, security, data integrity, and documentationContribute to the platform roadmap by identifying opportunities for automation, consolidation, and innovation across the MarTech stackWhat We Are Looking For8+ years of experience in Salesforce development and solution architecture, with significant hands-on build experience (not purely advisory)Deep expertise in Pardot / Salesforce Account Engagement: automation rules, engagement studio, scoring models, custom redirects, API integrations, and B2B Marketing AnalyticsStrong working knowledge of Salesforce Marketing Cloud (SFMC): Journey Builder, Automation Studio, AMPscript, SQL, and data extensionsProven experience designing and implementing integrations using middleware and iPaaS platforms such as MuleSoft, Informatica, Dell Boomi, Zapier, Workato, or Tray.io, as well as native Salesforce APIs (REST/SOAP)Experience leading or managing development teams in an Agile delivery environmentSolid understanding of data architecture, data modelling, and CRM data flows within a Salesforce ecosystemFamiliarity with adjacent marketing and analytics platforms (e.g., Marketing Cloud Consultant, Pardot Specialist, Platform Developer I/II, Application Architect) are highly desirableWhat Will Set You ApartExperience working in a large, global publishing, media, or education companyTrack record of managing vendor and offshore delivery teams alongside internal engineeringAbility to communicate complex technical concepts clearly to non-technical stakeholdersA proactive mindset: you identify problems and opportunities before they are escalated to youWe power infinite possibilities. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives. Here, your talent matters. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. Full time
Solutions Architect - Legal IT in Oxford employer: John Wiley & Sons
At Wiley, we are dedicated to fostering a culture of innovation and collaboration, where your contributions directly impact the future of science and learning. As a Senior Director in Business Operations, you will lead a dynamic team, benefiting from our commitment to professional development and a supportive work environment that prioritises employee well-being. With unique perks like meeting-free Friday afternoons and a comprehensive benefits package, Wiley is an exceptional employer for those seeking meaningful and rewarding careers.
