At a Glance
- Tasks: Coordinate and optimise delivery workflows for timely project completion.
- Company: Join a leading company transforming knowledge into impactful solutions.
- Benefits: Enjoy meeting-free Friday afternoons, competitive pay, and professional development.
- Other info: Dynamic role with opportunities for growth and collaboration with cross-functional teams.
- Why this job: Make a real impact by ensuring smooth project execution across diverse campaigns.
- Qualifications: Experience in project coordination and strong organisational skills required.
The predicted salary is between 45000 - 55000 £ per year.
In this role, you will coordinate and optimize the flow of work across the Delivery function to ensure timely completion of campaigns and projects. You’ll align workloads with capacity, mitigate delivery risks, and maintain clear project visibility for cross-functional partners. The role supports operational excellence in advertising, partnerships, events, and science content, contributing to Wiley’s mission of transforming knowledge into impact. You’ll work closely with delivery teams and external suppliers, delivering reliable campaign execution at scale.
Pay / Benefits
- meeting-free Friday afternoons
- professional development and internal mobility
- competitive and transparent pay
- comprehensive benefits package
Responsibilities
- Manage intake, prioritisation, scheduling, and allocation of work across multiple campaign and project types
- Monitor team capacity and workload to ensure resources are efficiently used and deadlines are met
- Maintain visibility of timelines, dependencies, risks, and delivery status across the portfolio
- Identify bottlenecks and delivery challenges, escalating issues as needed
- Track campaign performance against KPIs and assist with contingency planning
- Develop and improve traffic management processes, reporting, forecasting, and resource planning
- Collaborate with cross-functional stakeholders to ensure smooth project execution and operational excellence
- Provide leadership with insights into capacity, priorities, and delivery risks
Key requirements
- Experience in a Traffic Manager, Resource Manager, Project Coordinator, or Workflow Management role
- Proven ability to manage workloads, resources, and competing priorities across multiple projects
- Strong organisational, planning, and prioritisation skills with attention to detail
- Experience monitoring project progress, identifying risks, and driving issues to resolution
- Excellent communication and stakeholder management skills, with confidence engaging senior leaders
- Experience using project, traffic, or resource-management platforms such as Asana, Workfront, Monday.com, or similar tools
Delivery Operations Manager employer: John Wiley & Sons
At Wiley, we are dedicated to fostering a culture of innovation and collaboration, where your contributions directly impact the future of science and learning. As a Senior Director in Business Operations, you will lead a dynamic team, benefiting from our commitment to professional development and a supportive work environment that prioritises employee well-being. With unique perks like meeting-free Friday afternoons and a comprehensive benefits package, Wiley is an exceptional employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Operations Manager
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Delivery Operations Manager at John Wiley & Sons!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like John Wiley & Sons or be willing to refer you for that Delivery Operations Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from John Wiley & Sons who’s on the lookout for their next Delivery Operations Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Delivery Operations Manager role at John Wiley & Sons!
We think you need these skills to ace Delivery Operations Manager
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at John Wiley & Sons. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at John Wiley & Sons
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at John Wiley & Sons. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
