At a Glance
- Tasks: Provide reception cover and support for exciting off-site events.
- Company: Join a dynamic team at John Grose Group in Ipswich.
- Benefits: Enjoy a competitive hourly rate and flexible working hours.
- Other info: Opportunities for long-term career growth in a supportive environment.
- Why this job: Perfect for those seeking variety and a chance to shine in customer service.
- Qualifications: Great communication skills and a friendly attitude are essential.
Reception & Event Support Assistant (Ad-Hoc Basis)
Location: Ipswich (Ransomes Europark)
Contract Type: As and When Required
Salary: Competitive hourly rate
Are you a friendly, adaptable individual with a passion for providing excellent customer service? We’re looking for a reliable Reception & Event Support Assistant to support our Front Of House, Vehicle Rental and Marketing Teams on an ad‑hoc basis.
Key Responsibilities
- Provide professional and welcoming reception cover
- Assist with the setup, coordination, and support of off‑site events
- Deliver high standards of service to clients, visitors, and colleagues
- Handle administrative tasks and enquiries efficiently
- Travel to event locations as required (transport may be provided)
- Handle enquiries and manage bookings efficiently, both in person and over the phone
- Process payments, deposits, and refunds accurately and in line with company procedures
- Verify customer identification and insurance eligibility to ensure compliance with rental policies
- Manage the handover and return of vehicles, ensuring a seamless and well‑documented process
What We’re Looking For
- Excellent communication and interpersonal skills
- A flexible approach to working hours and locations
- Previous experience in reception, hospitality, or event support is desirable
- Ability to work independently and as part of a team
- Professional appearance and attitude
John Grose Group welcomes applicants from all backgrounds.
We encourage our diverse colleagues to develop the skills that help them fulfil their potential while fostering an inclusive and equitable work environment.
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Reception & Event Support Assistant (Ad-Hoc Basis) in Ipswich employer: John UKse Group
At John Grose Group, we pride ourselves on being an exceptional employer, offering a supportive and professional working environment where your career can flourish. With uncapped earning potential, ongoing training, and clear pathways for career progression, we empower our employees to achieve their goals while delivering outstanding customer service in the vibrant automotive sales sector of Lowestoft. Join us and be part of a dynamic team that values ambition and dedication.
StudySmarter Expert Advice🤫
We think this is how you could land Reception & Event Support Assistant (Ad-Hoc Basis) in Ipswich
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Reception & Event Support Assistant role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers or attend events, be ready to introduce yourself and explain why you're the perfect fit for the role. Keep it friendly and engaging – show off that excellent customer service vibe!
✨Tip Number 3
Stay flexible! Since this role is ad-hoc, being open to different working hours and locations can really set you apart. Make sure to highlight your adaptability when chatting with potential employers.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site, so make sure to check it out regularly for new opportunities. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace Reception & Event Support Assistant (Ad-Hoc Basis) in Ipswich
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and adaptable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Experience:Make sure to highlight any previous experience in reception, hospitality, or event support. We’re looking for specific examples that demonstrate your excellent customer service skills and ability to handle enquiries efficiently.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts and avoid unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our dynamic team!
How to prepare for a job interview at John UKse Group
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Reception & Event Support Assistant, excellent customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. This will demonstrate your ability to handle enquiries and manage bookings efficiently.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle specific situations, like dealing with difficult clients or managing multiple tasks at an event. Think through potential scenarios beforehand and have clear, concise responses ready to showcase your problem-solving skills.
✨Dress Professionally and Be Personable
First impressions matter! Dress smartly to reflect a professional appearance and maintain a friendly attitude throughout the interview. Remember, you're applying for a role that involves interacting with clients and colleagues, so let your personality shine through while remaining professional.
