Aftersales Service & Booking Advisor in Ipswich

Aftersales Service & Booking Advisor in Ipswich

Ipswich Full-Time 28165 - 33000 £ / year (est.) No working from home possible
John UKse Group

At a Glance

  • Tasks: Handle customer enquiries and promote services across various dealerships.
  • Company: Join the dynamic John UKse Group in Ipswich.
  • Benefits: Basic salary of £28,165.59 with OTE up to £33,000, plus 30 days off.
  • Other info: Enjoy manufacturer training and a pension scheme for your future.
  • Why this job: Make a difference by ensuring high customer satisfaction in a supportive environment.
  • Qualifications: Excellent communication skills and ability to multitask effectively.

The predicted salary is between 28165 - 33000 £ per year.

John UKse Group is seeking a motivated individual for a Contact Centre position in Ipswich. The role involves handling customer enquiries across various dealerships and promoting services while ensuring high satisfaction.

The ideal candidate will possess excellent communication skills, empathy, and the ability to multitask effectively.

The position offers a basic salary of £28,165.59 with OTE up to £33,000, plus benefits like a pension scheme, 30 days off, and manufacturer training.

Aftersales Service & Booking Advisor in Ipswich employer: John UKse Group

John UKse Group is an excellent employer that prioritises employee satisfaction and growth, offering a supportive work culture in Ipswich. With competitive salaries, comprehensive benefits including a pension scheme and generous holiday allowance, as well as opportunities for manufacturer training, employees are empowered to thrive in their roles while contributing to a dynamic team environment.

John UKse Group

Contact Details:

John UKse Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Aftersales Service & Booking Advisor in Ipswich

Tip Number 1

Make sure to research John UKse Group and their values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in the role.

Tip Number 2

Practice your communication skills! Since this role is all about handling customer enquiries, try role-playing with a friend or family member to get comfortable with different scenarios.

Tip Number 3

Show off your multitasking abilities during the interview. Think of examples from your past experiences where you successfully juggled multiple tasks and kept everything running smoothly.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're serious about joining the team at John UKse Group.

We think you need these skills to ace Aftersales Service & Booking Advisor in Ipswich

Customer Service Skills
Communication Skills
Empathy
Multitasking
Sales Promotion
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Show Off Your Communication Skills:Since this role is all about handling customer enquiries, make sure your application highlights your excellent communication skills. Use clear and concise language to demonstrate how you can connect with customers effectively.

Emphasise Your Empathy:Empathy is key in a contact centre role. Share examples in your application that showcase your ability to understand and relate to customer needs. This will show us that you can provide the high satisfaction we’re looking for.

Multitasking is a Must:We want to see that you can juggle multiple tasks without breaking a sweat. In your application, mention any experiences where you successfully managed several responsibilities at once, especially in a fast-paced environment.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.

How to prepare for a job interview at John UKse Group

Know the Company Inside Out

Before your interview, take some time to research John UKse Group. Understand their values, services, and what sets them apart in the industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their goals.

Showcase Your Communication Skills

As an Aftersales Service & Booking Advisor, communication is key. Practice articulating your thoughts clearly and confidently. Consider role-playing common customer scenarios with a friend to demonstrate your ability to handle enquiries effectively during the interview.

Demonstrate Empathy and Problem-Solving

Prepare examples from your past experiences where you've shown empathy towards customers or resolved issues. Highlighting these skills will show that you can connect with customers and ensure their satisfaction, which is crucial for this role.

Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and training opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you.