John Grose Group is seeking a Customer Service Advisor at our Ipswich dealership on Ransomes Europark. You will greet customers, support vehicle servicing bookings and repairs, and be the face of the business on-site.
You will handle enquiries by phone and email, explain technical information clearly, and upsell where appropriate. This role offers training, progression, and a pension scheme.
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Customer Experience Advisor β Auto Retail in Ipswich employer: John UKse Group
At John Grose Group, we pride ourselves on being an excellent employer, offering a dynamic and supportive work environment for our Used Car Transaction Managers. With a structured bonus scheme, ongoing training, and genuine opportunities for career progression, we foster a culture that values employee growth and customer satisfaction. Located in Lowestoft, our dealership is committed to delivering exceptional service while ensuring our team members thrive both personally and professionally.