We're hiring: Sales Support role in Manchester

We're hiring: Sales Support role in Manchester

Manchester Full-Time 31500 - 38500 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support our sales team by managing CRM accounts and handling customer enquiries.
  • Company: Join a family-run crane business with over 30 years of experience.
  • Benefits: Competitive salary, supportive team environment, and opportunities for growth.
  • Other info: Work in a dynamic office setting in Manchester or Liverpool.
  • Why this job: Be part of a trusted company that values safety and service in the construction industry.
  • Qualifications: Strong phone skills, organisation, and familiarity with CRM systems preferred.

The predicted salary is between 31500 - 38500 £ per year.

Manchester or Liverpool Depot (Manchester preferred)

About John Sutch Cranes

John Sutch Cranes was founded in 1989, when John Sutch made the move from crane driver to business owner. More than three and a half decades on, the business has grown to a fleet of over 36 cranes, with depots in Liverpool and Manchester and a customer base spanning the North of England and major projects nationwide. Still family-run at heart, much of the team has been with the business since it opened its doors, including a number of long-serving operations staff with over a decade of service each. We supply cranes and skilled operatives under CPA Hire or Contract Lifting Conditions, working across construction, infrastructure, energy and industrial sectors - built on trust, safety and getting the job done right.

The Role

We're looking for a Sales Support professional to join our team, reporting to Sales Director Paul Parry and Designate MD Hayley Sutch. This is a fast-paced, customer role based on the foundation of administration and located in an office setting. It’s ideal for someone who thrives on organisation, people, and keeping things moving.

Key Responsibilities

  • Manage and maintain our CRM (Syrinx) accounts
  • Support our Appointed Person and Sales Managers day to day
  • Raise and chase quotations through to close
  • Handle incoming enquiries by phone and email
  • Provide general administrative support across the sales function

What We're Looking For

  • Excellent phone and interpersonal skills
  • An outgoing personality, well organised and comfortable managing multiple tasks
  • Familiarity with CRM systems - Syrinx experience an advantage
  • Strong general administration skills
  • UK resident - this role is not eligible for visa sponsorship.

The role can is accessible in either Manchester or Liverpool.

Why join John Sutch Cranes?

We're proud of our reputation, built on trust, safety and service. As part of our team, you'll play a key role in supporting the sales operation that keeps our cranes moving across the UK.

We're hiring: Sales Support role in Manchester employer: John Sutch Cranes Ltd

At John Sutch Cranes, we pride ourselves on fostering a dynamic and supportive work environment where every team member is valued. As a Hire Desk Assistant, you'll benefit from our commitment to employee growth through training and development opportunities, all while being part of a reputable company known for its trust and service excellence in the crane industry. Join us in Liverpool or Manchester and be part of a team that prioritises safety, collaboration, and outstanding customer service.

J

Contact Details:

John Sutch Cranes Ltd Recruitment Team

We think you need these skills to ace We're hiring: Sales Support role in Manchester

CRM Management
Syrinx Experience
Excellent Phone Skills
Interpersonal Skills
Organisation Skills
Multi-tasking
General Administration Skills