At a Glance
- Tasks: Lead the Operational Lessons Learned Framework to enhance business performance and project delivery.
- Company: Join a family-owned construction company with a global impact and a commitment to excellence.
- Benefits: Enjoy a competitive salary, 26 days annual leave, and unlimited learning opportunities.
- Other info: Be part of a supportive team that values innovation and continuous improvement.
- Why this job: Make a real difference by transforming lessons learned into actionable improvements for future projects.
- Qualifications: Strong facilitation skills, analytical thinking, and experience in project-based environments are essential.
The Operational Lessons Learned Manager is responsible for completing the feedback loop to ensure organisational knowledge and project experience are transformed into measurable improvements in business performance. The role will establish and lead Sisk's Operational Lessons Learned Framework, creating a structured approach to capturing, analysing, sharing and embedding lessons learned across projects and functions. The postholder will ensure that valuable experience gained on projects is transferred into future work, reducing repeat issues, improving consistency of delivery and supporting Quality of Earnings. Practically, this means facilitating post-completion reviews, developing in-flight learning capture processes, establishing a Lessons Learned Council, analysing trends and introducing pre-mortem processes to help project teams learn from both past experiences and anticipated future risks. A key measure of success for this role is not simply identifying lessons learned, but ensuring that learning is adopted, embedded and demonstrably influences future project outcomes.
Operational Lessons Learned Strategy
In collaboration with the Group Knowledge Manager:
- Develop and implement a Group-wide Operational Lessons Learned Framework.
- Establish standards, processes and governance for lessons learned activities.
- Create mechanisms to ensure learning from projects informs future project delivery, in collaboration with a 'Lessons Learned Council'.
- Monitor and report on the effectiveness of learning interventions and improvement initiatives.
Lessons Learned Programme
- Facilitate Post Completion Reviews across projects.
- Develop approaches for capturing lessons throughout project delivery.
- Ensure lessons are consistently documented, categorised and communicated.
- Maintain a central repository of lessons learned and good practice.
- Identify emerging trends and recurring challenges.
Governance
- Establish and facilitate a Lessons Learned Council to review findings and prioritise improvement opportunities.
- Develop governance processes to track actions arising from reviews and lessons learned activities.
- Produce regular reports on learning trends, recurring issues and areas of excellence.
Stakeholder Engagement
- Build strong relationships with project teams.
- Act as a trusted facilitator for discussions around project performance and learning.
- Work closely with Functional teams to ensure operational learning drives meaningful change.
- Strong stakeholder engagement and facilitation skills.
- Excellent communication and influencing skills.
- Strong organisational skills and ability to manage multiple priorities.
- Ability to analyse qualitative and quantitative information to identify trends and improvement opportunities.
- Experience facilitating workshops, reviews or continuous improvement activities.
- Experience working within construction, engineering, infrastructure or project-based environments.
- Experience producing reports and presenting findings to senior stakeholders.
Desirable
- Knowledge of lessons learned methodologies.
- Experience conducting project reviews or post-project evaluations.
- Knowledge of organisational learning or continuous improvement frameworks.
- Understanding of project delivery processes within construction.
- Experience using data visualisation and reporting tools.
Qualifications: Behaviours
- Curiosity and a passion for learning
- Strong facilitation and listening skills
- Collaborative and relationship-focused working style
- Analytical thinking
- Ability to challenge constructively
- Focus on outcomes and implementation
- Resilience and persistence in driving change
- Commitment to continuous improvement
At John Sisk & Son, we're more than a construction company, we're a family-owned business with a global reach, committed to building excellence in every project. We deliver trust, certainty and value to our clients while embracing innovation and shaping the future of construction.
At Sisk Group our people are at the heart of our success. We offer the chance to work with purpose, build a career with no limits and be part of a great team.
We are an equal opportunities employer. We welcome applications from all qualified candidates regardless of gender, race, ethnicity, disability, age, sexual orientation, religion, or any other protected characteristic. Reasonable adjustments are available during the recruitment process.
- Competitive salary
- 26 days annual leave plus additional company days
- Pension and benefits
- Unlimited learning and development opportunities
- Much more
#J-18808-Ljbffr
Operational Lessons Learned Manager in St Albans employer: John Sisk & Son
Sisk is an exceptional employer, offering a dynamic work environment in London where health and safety professionals can thrive. With a strong commitment to employee development, competitive salaries, and a culture that prioritises knowledge sharing and innovation, Sisk empowers its team members to lead impactful health and safety initiatives across multiple projects. The company fosters a collaborative atmosphere, ensuring that every employee feels valued and supported in their professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Lessons Learned Manager in St Albans
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Operational Lessons Learned Manager at John Sisk & Son!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like John Sisk & Son or be willing to refer you for that Operational Lessons Learned Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from John Sisk & Son who’s on the lookout for their next Operational Lessons Learned Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Operational Lessons Learned Manager role at John Sisk & Son!
We think you need these skills to ace Operational Lessons Learned Manager in St Albans
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at John Sisk & Son. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at John Sisk & Son
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at John Sisk & Son. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
