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- Tasks: Connect with tenants, conduct viewings, and negotiate offers for new homes.
- Company: Join John Shepherd, part of Lomond, a leading lettings agency in the UK.
- Benefits: Enjoy discounts, wellness resources, extra holiday days, and professional development support.
- Why this job: Be part of a dynamic team that values integrity, customer experience, and fun!
- Qualifications: Student lettings experience is essential; strong communication and negotiation skills are a must.
- Other info: Diversity and inclusion are key; we welcome applicants from all backgrounds.
The predicted salary is between 20000 - 22000 £ per year.
Welcome to John Shepherd, we are known for moving people forward. As part of Lomond, the UK's leading network of lettings and estate agencies, we are proud to have 8 offices across the East and West Midlands and over 100 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we are here to help people find, sell, and let their property.
This is a full-time, permanent position located in one of our 5 offices around Birmingham. You will enjoy a standard workweek of 08:45am - 17:30pm Monday to Friday along with 1 in 2 Saturdays 09:00am - 16:00pm with a day off in lieu in return. The basic salary ranges from £20,000 - £22,000, with a genuine and realistic OTE of £26,000 - £28,000 (uncapped) depending on performance.
Let's talk about the role. It involves:
- Liaising with prospective tenants, qualifying their needs and requirements and seeking to match them to a suitable new home.
- Clear communication skills between landlords, tenants and guarantors ensuring swift applications and building successful reports.
- Conduct viewings, negotiate offers, oversee the referencing process and ultimately hand over the keys to new tenants for their new home.
- Email property alerts through ReapIT/HTML & complete thorough weekly landlord care and feedback calls.
- Ensure adherence to office procedures, policies & KPI awareness.
- Being commercially aware to opportunities to win new business.
We are looking for individuals with qualities such as:
- Student lettings experience is essential for this role.
- A natural people person who can connect quickly with people in a genuine way.
- Someone who is driven to succeed and reliable.
- Someone who values integrity as a key value in business.
- A passion for delivering an amazing customer experience.
- Is naturally organised, diligent and a multi-tasker.
- Thrives working in a fast-paced, target-driven environment where no two days are the same.
- Is articulate with strong negotiation skills.
At John Shepherd, we believe in taking care of our people. That’s why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here’s what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We are committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You will enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- Planning for retirement? We’ve got you covered with that important pension pot.
- We will support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- Our company socials bring our people together. So work hard, and then socialise even harder!
We value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Student Lettings Negotiator in Nottingham employer: John Sheppherd
Contact Detail:
John Sheppherd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Lettings Negotiator in Nottingham
✨Tip Number 1
Familiarise yourself with the local rental market in Nottingham. Understanding the current trends, average rents, and popular areas will help you engage confidently with prospective tenants and landlords during interviews.
✨Tip Number 2
Network with professionals in the lettings industry. Attend local property events or join online forums to connect with others in the field. This can provide valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 3
Prepare to demonstrate your negotiation skills. Think of examples from your past experiences where you've successfully negotiated outcomes, as this is a key aspect of the role. Being able to articulate these examples will set you apart.
✨Tip Number 4
Showcase your passion for customer service. Be ready to discuss how you’ve gone above and beyond for clients in previous roles. This aligns with John Shepherd's focus on delivering an amazing customer experience.
We think you need these skills to ace Student Lettings Negotiator in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in student lettings. Emphasise your communication skills and any previous roles that involved liaising with clients or customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering excellent customer service. Mention specific examples of how you've successfully connected with people and met their needs in past roles.
Highlight Key Skills: In your application, focus on the qualities mentioned in the job description, such as being organised, reliable, and having strong negotiation skills. Use concrete examples to demonstrate these traits.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work at John Shepherd. Mention what you find appealing about their approach to customer service and how you align with their values of integrity and teamwork.
How to prepare for a job interview at John Sheppherd
✨Showcase Your People Skills
As a Student Lettings Negotiator, your ability to connect with people is crucial. Prepare examples of how you've successfully built relationships with tenants or landlords in the past, highlighting your communication skills and genuine approach.
✨Demonstrate Industry Knowledge
Familiarise yourself with the local rental market in Nottingham. Be ready to discuss current trends, pricing, and what makes a property appealing to students. This shows your commitment and understanding of the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think about potential challenges you might face in the role, such as handling difficult tenants or negotiating offers, and prepare your responses accordingly.
✨Express Your Passion for Customer Service
John Shepherd values delivering an amazing customer experience. Be prepared to share your thoughts on what excellent customer service looks like and how you would ensure tenants feel supported throughout their journey.
