At a Glance
- Tasks: Manage up to 250 properties and deliver exceptional customer service.
- Company: Join John Shepherd, part of Lomond, a leading lettings and estate agency in the UK.
- Benefits: Enjoy discounts, wellbeing resources, extra holiday, and professional development support.
- Why this job: Experience a dynamic role with unique challenges and a fun, inclusive culture.
- Qualifications: 1 year of experience in a similar role preferred; strong communication skills required.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
Welcome to John Shepherd, we are known for moving people forward. As part of Lomond, the UK's leading network of lettings and estate agencies, we are proud to have 10 offices and over 100 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we are here to help people find, sell, and let their property. Now, we are happy to offer you an exciting opportunity to join our dynamic team as a Property Manager. This is a full-time, permanent position located in Redditch.
Let’s talk about the role. It involves:
- Management up to 250 Properties Under Management.
- Understanding and upselling of John Shepherd Lettings & Property Management services including ancillary and peripheral products.
- Managing Mid Term Inspection follow ups, quality and trade discount earnings.
- Weekly Arrear management including Rent & Legal Protection submission claims and management.
- Inspection reports for your portfolio including management of quality of content.
We are not just looking for someone who fits our team; we want to be a good fit for you too! We are looking for individuals with qualities such as:
- Desires to become part of a thriving and expanding company.
- Seeking an engaging position characterised by constant dynamism, ensuring each day brings new and unique challenges.
- Demonstrates a genuine talent for interpersonal interactions and derives satisfaction from delivering top-notch customer service.
- Possesses eloquence and excels in both negotiation and communication.
- Preferably has 1 year of experience in a comparable role.
At John Shepherd, we believe in taking care of our people. That’s why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here’s what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We are committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You will enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- Planning for retirement? We’ve got you covered with that important pension pot.
- We will support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!
We are excited to offer these amazing benefits to our hardworking teams. It’s our way of showing appreciation for your dedication. At John Shepherd, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Property Manager in Redditch employer: John Sheppherd
Contact Detail:
John Sheppherd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager in Redditch
✨Tip Number 1
Familiarise yourself with the local property market in Redditch. Understanding the area, including rental prices and property types, will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network with professionals in the property management field. Attend local property events or join online forums to connect with others in the industry. This can lead to valuable insights and potentially even referrals for the position.
✨Tip Number 3
Prepare to discuss your customer service skills in detail. Since the role emphasises delivering top-notch service, think of specific examples from your past experiences where you excelled in customer interactions and how you resolved any challenges.
✨Tip Number 4
Research John Shepherd and its services thoroughly. Being able to articulate how your skills align with their offerings and values will set you apart. Show enthusiasm for their mission and how you can contribute to their success.
We think you need these skills to ace Property Manager in Redditch
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Property Manager at John Shepherd. Familiarise yourself with their services and the specific tasks mentioned in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience, especially any previous roles in property management or customer service. Emphasise skills like negotiation, communication, and your ability to manage multiple properties.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work at John Shepherd and how your values align with theirs. Use specific examples from your past experiences to demonstrate your suitability.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at John Sheppherd
✨Know the Company
Before your interview, take some time to research John Shepherd and its role within the Lomond network. Understanding their values, services, and recent developments will help you demonstrate your genuine interest in the company.
✨Showcase Your Experience
Be prepared to discuss your previous experience in property management. Highlight specific examples of how you've successfully managed properties, handled tenant relations, or resolved issues. This will show that you have the relevant skills for the role.
✨Demonstrate Customer Service Skills
Since the role requires excellent interpersonal skills, think of examples where you've provided outstanding customer service. Be ready to explain how you handle difficult situations and ensure tenant satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This not only shows your enthusiasm but also helps you determine if John Shepherd is the right fit for you. Consider asking about team dynamics or opportunities for professional development.