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- Tasks: Manage up to 250 properties and deliver exceptional customer service.
- Company: Join John Shepherd, part of Lomond, a leading lettings and estate agency in the UK.
- Benefits: Enjoy discounts, wellbeing resources, extra holiday, and professional development support.
- Why this job: Experience a dynamic role with unique challenges and a fun, inclusive culture.
- Qualifications: 1 year of experience in a similar role preferred; strong communication skills required.
- Other info: Full-time position in Derby with competitive pay and performance bonuses.
The predicted salary is between 21600 - 42000 £ per year.
Welcome to John Shepherd, we\’re known for moving people forward. As part of Lomond, the UK\’s leading network of lettings and estate agencies, we\’re proud to have 10 offices and over 100 staff ready to assist our customers. With our team\’s extensive industry expertise and local knowledge, we\’re here to help people find, sell, and let their property.
Now, we\’re happy to offer you an exciting opportunity to join our dynamic team as a Property Manager. This is a full-time, permanent position located in Derby. You\’ll enjoy a standard workweek of Monday to Friday 0845am to 530pm. This role offers a realistic OTE of up to £30,000
Let\’s talk about the role. It involves:
- Management up to 250 Properties Under Management (PUM).
- Understanding and upselling of John Shepherd Lettings & Property Management services including ancillary and peripheral products.
- Managing Mid Term Inspection follow ups, quality and trade discount earnings.
- Weekly Arrear management including Rent & Legal Protection submission claims and management.
- Inspection reports for your portfolio including management of quality of content.
We\’re not just looking for someone who fits our team; we want to be a good fit for you too!
We\’re looking for individuals with qualities such as:
- Desires to become part of a thriving and expanding company.
- Seeking an engaging position characterized by constant dynamism, ensuring each day brings new and unique challenges.
- Demonstrates a genuine talent for interpersonal interactions and derives satisfaction from delivering top-notch customer service.
- Possesses eloquence and excels in both negotiation and communication.
- Preferably has a 1 year of experience in a comparable role.
At John Shepherd, we believe in taking care of our people. That\’s why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.
Here\’s what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We\’re committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You\’ll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- Planning for retirement? We\’ve got you covered with that important pension pot.
- We\’ll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!
We\’re excited to offer these amazing benefits to our hardworking teams. It\’s our way of showing appreciation for your dedication. At John Shepherd, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.
Join us and experience a workplace that truly values you. Apply today!
Our well established business is growing and we are looking for a Property Manager to join our team!
Property Manager in Derby employer: John Shepherd
Contact Detail:
John Shepherd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager in Derby
✨Tip Number 1
Familiarise yourself with the local property market in Derby. Understanding the trends, rental prices, and key areas will not only boost your confidence but also impress the hiring team during any discussions.
✨Tip Number 2
Network with current or former employees of John Shepherd or similar companies. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when you apply.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Since the role emphasises top-notch customer service, think of specific examples where you've excelled in this area and how it relates to property management.
✨Tip Number 4
Showcase your negotiation skills by preparing for potential scenarios you might face as a Property Manager. Being able to articulate your strategies for handling disputes or negotiations will set you apart from other candidates.
We think you need these skills to ace Property Manager in Derby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management. Emphasise any previous roles where you managed properties, dealt with clients, or handled inspections.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management and customer service. Mention specific qualities that align with the job description, such as your interpersonal skills and ability to handle dynamic challenges.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as negotiation, communication, and customer service. Provide examples of how you've successfully used these skills in past positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at John Shepherd
✨Know the Company Inside Out
Before your interview, take some time to research John Shepherd and its role within the Lomond network. Understand their services, values, and recent developments in the property market. This knowledge will help you demonstrate your genuine interest in the company and how you can contribute.
✨Showcase Your Customer Service Skills
As a Property Manager, excellent customer service is key. Prepare examples from your past experiences where you've successfully handled client interactions or resolved issues. Highlight your interpersonal skills and how they align with the company's commitment to top-notch service.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios related to property management, such as handling tenant disputes or managing inspections. Practising your responses will help you feel more confident during the interview.
✨Express Your Desire for Growth
John Shepherd values individuals who are eager to grow within the company. Be ready to discuss your career aspirations and how you see yourself developing in the role of Property Manager. Mention any relevant qualifications you wish to pursue and how they align with the company's support for professional development.
