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- Tasks: Connect with tenants, conduct viewings, and hand over keys to new homes.
- Company: Join John Shepherd, a leading lettings agency with a strong team and local expertise.
- Benefits: Enjoy discounts, wellness resources, extra holiday days, and professional development support.
- Why this job: Be part of a dynamic team that values integrity, customer experience, and fun!
- Qualifications: Looking for people skills, reliability, organisation, and strong negotiation abilities.
- Other info: Diversity and inclusion are key; all backgrounds are welcome to apply.
The predicted salary is between 21000 - 35000 £ per year.
Welcome to John Shepherd, we are known for moving people forward. As part of Lomond, the UK's leading network of lettings and estate agencies, we are proud to have 8 offices across the East and West Midlands and over 100 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we are here to help people find, sell, and let their property.
Now, we are happy to offer you an exciting opportunity to join our dynamic team as a Lettings Negotiator. This is a full-time, permanent position located in Derby. The realistic OTE for this role is £28,000 (uncapped) depending on performance.
Responsibilities:
- Liaising with prospective tenants, qualifying their needs and requirements and seeking to match them to a suitable new home.
- Conduct viewings, negotiate offers, oversee the referencing process and ultimately hand over the keys to new tenants for their new home.
- Email property alerts through ReapIT/HTML & complete thorough weekly landlord care and feedback calls.
- Ensure adherence to office procedures, policies & KPI awareness.
- Being commercially aware to opportunities to win new business.
We are looking for individuals with qualities such as:
- A natural people person who can connect quickly with people in a genuine way.
- Someone who is driven to succeed and reliable.
- Someone who values integrity as a key value in business.
- A passion for delivering an amazing customer experience.
- Is naturally organised, diligent and a multi-tasker.
- Thrives working in a fast-paced, target-driven environment where no two days are the same.
- Is articulate with strong negotiation skills.
At John Shepherd, we believe in taking care of our people. That’s why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.
Benefits:
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- Celebrate your loyalty with special days and celebrations for length of service.
- We’ll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!
We are excited to offer these amazing benefits to our hardworking teams. It’s our way of showing appreciation for your dedication. At John Shepherd, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Lettings Negotiator employer: John Shepherd
Contact Detail:
John Shepherd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Negotiator
✨Tip Number 1
Familiarise yourself with the local property market in Derby. Understanding the area, including popular neighbourhoods and rental prices, will help you engage confidently with prospective tenants and landlords.
✨Tip Number 2
Develop your negotiation skills by practising with friends or family. Being articulate and persuasive is key in this role, so honing these skills can give you an edge during interviews.
✨Tip Number 3
Network with current professionals in the lettings industry. Attend local property events or join online forums to gain insights and make connections that could lead to job opportunities.
✨Tip Number 4
Showcase your passion for customer service during your interactions with us. Highlight any previous experience where you've gone above and beyond to meet client needs, as this aligns with our values at John Shepherd.
We think you need these skills to ace Lettings Negotiator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Lettings Negotiator. Emphasise your people skills, negotiation abilities, and any previous roles in sales or customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific qualities they are looking for, such as being a natural people person and having strong organisational skills. Use examples from your past experiences to illustrate these traits.
Showcase Your Knowledge of the Industry: Demonstrate your understanding of the lettings market and the importance of customer experience. Mention any relevant knowledge about local property trends or regulations that could set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at John Shepherd
✨Show Your People Skills
As a Lettings Negotiator, connecting with people is key. Be prepared to share examples of how you've successfully built relationships in previous roles. This will demonstrate your ability to engage with prospective tenants and landlords.
✨Demonstrate Your Negotiation Skills
Negotiation is a crucial part of this role. Think of specific instances where you've negotiated successfully, whether in sales or other situations. Highlight your approach and the outcomes to showcase your skills.
✨Be Commercially Aware
John Shepherd values individuals who can spot opportunities for new business. Research the local property market and be ready to discuss trends or potential areas for growth during your interview.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities in real-life scenarios. Prepare by thinking through common challenges faced in lettings and how you would handle them, ensuring you align your answers with the company's values.
