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- Tasks: Manage credit control tasks, handle queries, and ensure compliance with deposit protection schemes.
- Company: Join Charters, part of the UK's leading lettings and estate agency network.
- Benefits: Enjoy 28 days holiday, competitive pay, and a contributory pension scheme.
- Other info: Diverse and inclusive workplace with opportunities for professional development.
- Why this job: Make a real impact in a supportive team while developing your career.
- Qualifications: Background in credit control and strong organisational skills are preferred.
The predicted salary is between 25000 - 30000 £ per year.
Welcome to Charters, we're known for bringing local knowledge and strong values together, to put people first. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 26 offices and over 370 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. We're excited to offer you a new opportunity to join our Lettings Accounts team as a Credit Control Assistant based in our Southampton office. This role is a full time, Fixed Term Contract position for 12 months.
Responsibilities
- Carrying out credit control for the Lettings Accounts team predominantly via phone or email
- Deal with queries regarding accounts and statements
- Allocate payments to correct accounts
- Chase and follow up on rent arrears
- Prepare and process landlord disbursements
- Pay contractors for maintenance and repair works
- Ensure compliance with deposit protection schemes (e.g., TDS, DPS)
Qualifications
- Background in Credit Control
- Previous industry experience ideal, although not essential
- Basic accounting knowledge
- Proficiency in property management software beneficial (Fixflow, Reapit)
- Good Excel and general IT skills
- High attention to detail and accuracy
- Strong organisational and communication skills
Benefits
- 28 days holiday
- Competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles
- Contributory pension scheme
- Discounts at over 900 retailers through our smart spending app
- Free counselling support sessions through our Employee Assistance Programme
- Access to the latest gadgets and appliances with our Smart Tech Scheme
- Cycle2Work Scheme to reduce our carbon footprint
- Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
- Support for professional development by funding your professional qualifications
At Charters, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Temporary Credit Control Assistant employer: John Shepherd Sales & Lettings
Contact Detail:
John Shepherd Sales & Lettings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Credit Control Assistant
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management and credit control sectors. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for those interviews! Research Charters and understand their values and services. Tailor your answers to show how your skills in credit control can help them put people first.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can keep you fresh in their minds. Mention something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Charters.
We think you need these skills to ace Temporary Credit Control Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Control Assistant role. Highlight any relevant experience in credit control or property management, and don’t forget to showcase your attention to detail and organisational skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining Charters and how your background aligns with the responsibilities listed in the job description. Keep it friendly and professional!
Show Off Your Skills: Don’t be shy about your skills! If you’ve got experience with property management software or strong Excel abilities, make sure to mention them. We love seeing candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and get to know you better. We can’t wait to see what you bring to the team!
How to prepare for a job interview at John Shepherd Sales & Lettings
✨Know Your Numbers
Brush up on your credit control basics and accounting knowledge. Be ready to discuss how you would handle specific scenarios, like chasing rent arrears or allocating payments. This shows you’re not just familiar with the terms but can apply them in real situations.
✨Familiarise Yourself with Property Management Software
If you have experience with software like Fixflow or Reapit, make sure to mention it! If not, do a bit of research to understand how these tools work. Being able to talk about how you’d use these systems can really impress the interviewers.
✨Prepare for Common Queries
Think about the types of queries you might encounter regarding accounts and statements. Prepare some examples of how you’ve resolved similar issues in the past. This will demonstrate your problem-solving skills and attention to detail.
✨Showcase Your Communication Skills
Since this role involves a lot of phone and email communication, be ready to showcase your strong organisational and communication skills. Practice articulating your thoughts clearly and concisely, as this will be key in your interactions with landlords and contractors.