At a Glance
- Tasks: Manage up to 250 properties and deliver top-notch customer service.
- Company: Join John Shepherd, part of the UK's leading lettings and estate agency network.
- Benefits: Enjoy discounts, wellbeing resources, professional development funding, and competitive pay.
- Other info: Diverse and inclusive workplace with fun company socials.
- Why this job: Be part of a dynamic team and tackle unique challenges every day.
- Qualifications: 1 year of experience in a similar role and excellent communication skills.
The predicted salary is between 30000 - 30000 £ per year.
Welcome to John Shepherd, we're known for moving people forward. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 100 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.
This is a full-time, permanent position located in Sutton Coldfield. You'll enjoy a standard workweek of Monday to Friday 0845am to 530pm, with on-target earnings varying up to £30k per annum.
Let's talk about the role. It involves:
- Management up to 250 Properties Under Management (PUM).
- Understanding and upselling of John Shepherd Lettings & Property Management services including ancillary and peripheral products.
- Managing Mid Term Inspection follow ups, quality and trade discount earnings.
- Weekly Arrear management including Rent & Legal Protection submission claims and management.
- Inspection reports for your portfolio including management of quality of content.
We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:
- Desires to become part of a thriving and expanding company.
- Seeking an engaging position characterized by constant dynamism, ensuring each day brings new and unique challenges.
- Demonstrates a genuine talent for interpersonal interactions and derives satisfaction from delivering top-notch customer service.
- Possesses eloquence and excels in both negotiation and communication.
- Preferably has 1 year of experience in a comparable role.
At John Shepherd, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here's what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- Planning for retirement? We've got you covered with that important pension pot.
- We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!
We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At John Shepherd, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Property Relationship Manager in Sutton Coldfield employer: John Shepherd Sales & Lettings
At John Shepherd, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Sutton Coldfield that fosters professional growth and personal well-being. Our commitment to employee development is evident through our funding for professional qualifications and a range of benefits including a smart spending app, enhanced family leave, and a supportive Employee Assistance Programme. Join us to be part of a dynamic team where your contributions are valued, and enjoy a workplace that celebrates diversity and encourages a healthy work-life balance.
Contact Details:
John Shepherd Sales & Lettings Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Property Relationship Manager in Sutton Coldfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the property sector and let them know you're on the hunt for a Property Relationship Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching John Shepherd and understanding their services. Show us that you’re not just another candidate; demonstrate your knowledge about their approach to lettings and property management, and how you can contribute to their success.
✨Tip Number 3
Practice your communication skills! As a Property Relationship Manager, you'll need to excel in negotiation and customer service. Role-play common scenarios with a friend or family member to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re genuinely interested in joining our dynamic team at John Shepherd.
We think you need these skills to ace Property Relationship Manager in Sutton Coldfield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Property Relationship Manager role. Highlight relevant experience, especially in property management and customer service, to show us you’re the perfect fit for our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for property management and how your skills align with our values at John Shepherd. Don’t forget to mention why you want to join our dynamic team!
Showcase Your Interpersonal Skills:Since this role involves a lot of interaction with clients, make sure to highlight your interpersonal skills in your application. We love candidates who can communicate effectively and provide top-notch customer service!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at John Shepherd Sales & Lettings
✨Know Your Properties
Before the interview, make sure you research the properties managed by John Shepherd. Familiarise yourself with their services and any recent news or developments in the property market. This will show your genuine interest and help you discuss how you can contribute to managing up to 250 properties effectively.
✨Showcase Your Customer Service Skills
As a Property Relationship Manager, excellent customer service is key. Prepare examples from your past experiences where you've gone above and beyond for clients. Highlight your interpersonal skills and how they can enhance client relationships at John Shepherd.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in managing properties and how you would handle them. Practising these scenarios will help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, the company culture, or how success is measured in the role. This not only shows your enthusiasm but also helps you determine if John Shepherd is the right fit for you.
