At a Glance
- Tasks: Lead a dynamic team in Property Management, driving performance and culture.
- Company: Join Julian Wadden, part of the UK's leading lettings and estate agency network.
- Benefits: Enjoy discounts, wellbeing resources, competitive pay, and professional development support.
- Other info: Diverse and inclusive environment with excellent career growth opportunities.
- Why this job: Make a real impact in property management while enjoying a fun and inclusive workplace.
- Qualifications: Proven leadership in Property Management, strong organisational skills, ARLA qualification preferred.
The predicted salary is between 46250 - 57750 £ per year.
Welcome to Julian Wadden, where we appreciate every home. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 5 offices and over 50 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell and let their property.
Role Overview
Now, we're happy to offer you an exciting opportunity to lead our dynamic team as a Department Head of Property Management. This is a full-time, permanent position located in Stockport. We are offering a realistic OTE of up to £55,000, depending on experience.
Responsibilities
- Taking ownership of the Property Management function, leading performance, culture and overall direction
- Setting and delivering KPIs across retention, renewals, rent reviews and income
- Monitoring performance through data and MI, identifying opportunities to drive improvement
- Leading and developing Team Leaders, Property Managers and Inspectors, supporting progression and high standards
- Acting as the escalation point for complex issues, complaints and key client relationships
- Driving growth through improved retention, customer experience and portfolio opportunities
- Providing clear reporting, insight and direction to senior leadership
Qualifications and Experience
- Proven leadership experience within Property Management or Residential Lettings
- Commercially minded, with experience driving performance, retention and growth
- A strong leader of teams and leaders, able to build and develop high-performing structures
- Confident handling complaints, client relationships and complex situations
- ARLA Qualified (or equivalent) strongly preferred
- Highly organised, with the ability to deliver in a fast-paced environment
Benefits and Perks
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption & IVF.
- You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Planning for retirement? We’ve got you covered with that important pension pot.
- We’ll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- And of course, we like to have a little fun too! Our company socials bring our people together. So work hard and then socialise even harder!
Diversity & Inclusion
We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Julian Wadden, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Department Head of Property Management in Stockport employer: John Shepherd Sales & Lettings
At Julian Wadden, we pride ourselves on fostering a vibrant work culture that values every team member's contribution. Located in Stockport, our commitment to employee growth is evident through our professional development funding and a range of benefits including a wellbeing centre, enhanced family leave, and a fun social environment. Join us to lead a dynamic team in property management while enjoying competitive pay and a supportive atmosphere that champions diversity and inclusion.
Contact Details:
John Shepherd Sales & Lettings Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Department Head of Property Management in Stockport
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their values and recent achievements, so you can show how you align with their mission during your chat. It’ll make you stand out as a candidate who truly cares!
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you've driven performance or resolved complex issues. This will help you demonstrate your experience and skills effectively when it comes to those tricky interview questions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Department Head of Property Management in Stockport
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your leadership experience in Property Management. We want to see how you've successfully led teams and driven performance in your previous roles.
Be Data-Driven:Since the role involves monitoring performance through data, include examples of how you've used data to identify opportunities for improvement. This will show us that you're not just a people person, but also someone who can leverage insights to drive results.
Tailor Your Application:Make sure your application speaks directly to the job description. Use similar language and terminology to demonstrate that you understand what we're looking for in a Department Head of Property Management.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at John Shepherd Sales & Lettings
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of property management and the specific responsibilities of the role. Familiarise yourself with key performance indicators (KPIs) relevant to retention and growth, as well as any recent trends in the lettings market.
✨Showcase Your Leadership Skills
As a potential Department Head, you'll need to demonstrate your leadership experience. Prepare examples of how you've successfully led teams, handled complex issues, and driven performance improvements in previous roles. Be ready to discuss your approach to developing high-performing structures.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially regarding client relationships and complaints. Think of specific scenarios where you turned a challenging situation into a positive outcome, showcasing your ability to handle pressure and maintain high standards.
✨Align with Company Values
Julian Wadden values diversity and inclusion, so be sure to express your commitment to these principles during the interview. Share your thoughts on fostering a positive team culture and how you can contribute to a workplace that appreciates every individual.
