At a Glance
- Tasks: Lead a dynamic team in property management and drive performance through KPIs and service delivery.
- Company: Join John Shepherd, a forward-thinking company dedicated to moving people forward.
- Benefits: Full-time permanent role with opportunities for growth and a supportive work environment.
- Other info: Join a workplace that values your contributions and fosters career development.
- Why this job: Make a real impact in property management while leading a passionate team.
- Qualifications: Experience in team management and strong understanding of property processes required.
The predicted salary is between 35000 - 45000 £ per year.
Welcome to John Shepherd, we're known for moving people forward. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Regional Team Leader. This is a full-time, permanent position located in Solihull.
Let's talk about the role. It involves:
- Managing your assigned region and PUM, leading a team of Property Relationship Managers
- Driving performance through KPIs, budgets and service delivery
- Overseeing inspections, inventories and tenancy lifecycle activity, ensuring quality control
- Managing arrears, deposit returns and TDS claims
- Liaising with tenants, landlords, contractors and internal teams to deliver reactive maintenance to a high standard
- Monitoring compliance, complaints, contractor performance, voids and refurbishment opportunities
We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:
- Experience managing a team/region within property management or lettings
- Strong understanding of property management processes, compliance and inspections
- Commercial awareness with experience managing KPIs, budgets and upselling services
- Confident handling arrears, complaints and deposit disputes
- Strong relationship management across landlords, tenants and contractors
- Organised, proactive and detail-focused, with experience using systems such as Reapit or Fixflo
Join us and experience a workplace that truly values you. Apply today!
Regional Team Lead in Solihull employer: John Shepherd Sales & Lettings
At John Shepherd, we pride ourselves on fostering a supportive and collaborative work environment where every team member is valued and empowered to grow. As a Regional Team Leader in Solihull, you'll benefit from comprehensive training and development opportunities, competitive remuneration, and a culture that prioritises work-life balance, making it an ideal place for those seeking meaningful and rewarding employment in property management.
Contact Details:
John Shepherd Sales & Lettings Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Regional Team Lead in Solihull
✨Tip Number 1
Network like a pro! Reach out to your connections in property management and lettings. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show us that you understand what makes John Shepherd tick, and how you can contribute to moving people forward.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience managing teams and KPIs confidently. We want to hear how you've driven performance and handled challenges in property management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our dynamic team.
We think you need these skills to ace Regional Team Lead in Solihull
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Regional Team Lead role. Highlight your experience in property management and team leadership, and don’t forget to mention any relevant KPIs or budgets you've managed. We want to see how you can drive performance!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've successfully managed teams and handled challenges in property management. Let us know what makes you tick!
Showcase Your Relationship Management Skills:In this role, strong relationship management is key. Make sure to include examples of how you've effectively liaised with tenants, landlords, and contractors. We love seeing how you build connections and resolve issues!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at John Shepherd Sales & Lettings
✨Know Your Stuff
Make sure you brush up on property management processes and compliance regulations. Familiarise yourself with the key responsibilities of a Regional Team Leader, especially around KPIs and budget management. This will show that you're not just interested in the role, but that you understand it inside out.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team or region in the past. Think about specific challenges you faced and how you overcame them. This will help demonstrate your ability to lead Property Relationship Managers effectively.
✨Build Rapport
Since the role involves liaising with various stakeholders, practice how you would build relationships with landlords, tenants, and contractors. Be ready to discuss your approach to handling complaints and disputes, as this is crucial for maintaining strong connections.
✨Be Organised and Proactive
Bring along any relevant documentation or examples of your previous work that highlight your organisational skills. Discuss how you stay proactive in managing tasks and ensuring quality control, especially when it comes to inspections and tenancy lifecycle activities.
