At a Glance
- Tasks: Manage tenant rent arrears and negotiate payment plans for landlords.
- Company: Join John Shepherd, part of the UK's leading lettings and estate agency network.
- Benefits: Supportive team environment with opportunities for personal and professional growth.
- Other info: Be part of a dynamic team that values your contributions and expertise.
- Why this job: Make a real difference in people's lives while enhancing your career in property management.
- Qualifications: Experience in credit control and strong communication skills are preferred.
The predicted salary is between 30000 - 40000 € per year.
Welcome to John Shepherd, we're known for moving people forward. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 70 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.
Let's talk about the role. It involves:
- Dealing with rent arrears of tenants on behalf of landlords and recovering debt and NDS arrears.
- Aiming to negotiate and reach appropriate payment plans in accordance with the Landlords instructions to maximise income to the Company.
- Monitoring agreed payment plans for compliance; you will liaise with Landlords and branches on next steps.
- Ensuring that all enquiries from Landlords, Tenants and Branch staff are dealt with effectively and in a manner consistent with the Company’s first class service delivery.
We're looking for individuals with qualities such as:
- A strong background in credit control, preferably within the Property industry, although this is not essential.
- Excellent communication skills.
- High level of accuracy and attention to detail.
- A proven track record of success in a customer-facing role.
Join us and experience a workplace that truly values you. Apply today!
Credit Control Manager in Solihull employer: John Shepherd Sales & Lettings
At John Shepherd, we pride ourselves on fostering a supportive and dynamic work environment in Solihull, where our team is empowered to excel. As part of the UK's leading lettings and estate agency network, we offer exceptional employee growth opportunities, competitive benefits, and a culture that prioritises collaboration and excellence in service delivery. Join us to be part of a dedicated team that values your contributions and helps you move forward in your career.
Contact Detail:
John Shepherd Sales & Lettings Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control Manager in Solihull
✨Tip Number 1
Network like a pro! Reach out to your connections in the property industry and let them know you're on the hunt for a Credit Control Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching John Shepherd and understanding their values and services. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! Since excellent communication is key for this role, consider doing mock interviews with friends or family to refine how you present your experience and handle potential questions.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our fantastic team at John Shepherd.
We think you need these skills to ace Credit Control Manager in Solihull
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Control Manager role. Highlight your experience in credit control and any relevant skills that match what we're looking for. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us at John Shepherd. Share specific examples of your achievements in credit control and how they relate to the property industry.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at John Shepherd Sales & Lettings
✨Know Your Numbers
As a Credit Control Manager, you'll be dealing with financial figures daily. Brush up on your knowledge of credit control metrics and be ready to discuss how you've successfully managed debt recovery in the past. This shows you understand the role and can hit the ground running.
✨Showcase Your Communication Skills
Excellent communication is key in this role. Prepare examples of how you've effectively communicated with landlords, tenants, or colleagues in previous positions. Think about times when you resolved conflicts or negotiated payment plans – these stories will highlight your skills.
✨Demonstrate Attention to Detail
In credit control, accuracy is crucial. Be prepared to discuss how you ensure precision in your work. You might want to mention specific tools or methods you use to keep track of payments and monitor compliance with agreements.
✨Align with Company Values
John Shepherd prides itself on first-class service delivery. Research their values and think about how your personal values align with theirs. During the interview, express your commitment to providing excellent service and how you plan to contribute to their reputation.
