At a Glance
- Tasks: Lead a team to deliver top-notch customer service and manage property projects.
- Company: Thornley Groves, a diverse and inclusive workplace that values every individual.
- Benefits: Competitive salary, health perks, generous holiday, and professional development opportunities.
- Other info: Join a supportive team with excellent career growth and lifestyle perks.
- Why this job: Make a real impact while mentoring others in a fast-paced environment.
- Qualifications: Experience in property management and strong customer service skills required.
Salary: £33,500- £36,000, dependent on experience
Benefits
- Health & Wellbeing – Access to our smart spending app with discounts at 900+ retailers, wellbeing resources, free counselling, and a Virtual GP service.
- Learning & Development – We’ll support your professional growth with funded qualifications and over 90 in house training programmes.
- Holidays & Enhanced Leave – Up to 28 days’ holiday plus bank holidays, and enhanced family friendly leave (Neonatal, maternity, paternity, adoption & IVF).
- Lifestyle Perks – Cycle2Work scheme, Smart Tech scheme for the latest gadgets, and celebrations for long service.
- Security & Support – Life assurance cover to protect your loved ones.
Role
- Leading by example by delivering excellent customer service.
- Providing guidance and mentorship to Property Relationship Managers, leading team meetings, and overseeing ad‑hoc property management projects in collaboration with the Team Leader.
- Conduct spot checks and quality control reviews of team outputs.
- Supporting the Team Leader with day‑to‑day team management, plus providing cover for annual leave.
- Manage contractor relationships, ensuring good working relationships and quality of workmanship, addressing any issues that arise.
Requirements
- Previous experience as a Property Manager is essential for this role.
- Solid industry and legislative knowledge.
- Impeccable customer service skills.
- Resilience when working in a fast‑paced & demanding environment.
- Ability to prioritize tasks & responsibilities.
- Ability to support, mentor and coach a team.
At Thornley Groves, diversity and inclusion are at the heart of what we do. We welcome applicants from all backgrounds, nationalities, abilities, and perspectives. We’re also committed to ensuring an inclusive and accessible recruitment process. If you require any adjustments or support during the application or interview stage, just let us know — we’ll be happy to help. Join us and experience a workplace that truly values you.
Senior Property Relationship Manager in Salford employer: John Shepherd Sales & Lettings
John Shepherd Sales & Lettings is an exceptional employer that prioritises employee growth and development, offering funding for professional qualifications to enhance your career in property management. Located in the vibrant area of Solihull, our work culture fosters collaboration and innovation, while our competitive salary and benefits, including discounts at over 900 retailers, ensure a rewarding work-life balance. Join us to lead a dynamic team and make a meaningful impact in the lettings and property management sector.
Contact Details:
John Shepherd Sales & Lettings Recruitment Team
