At a Glance
- Tasks: Lead a dynamic team in property management and drive performance through KPIs and service delivery.
- Company: Join John Shepherd, part of the UK's leading lettings and estate agency network.
- Benefits: Enjoy competitive pay, discounts, wellness resources, and professional development opportunities.
- Other info: Diverse and inclusive environment with excellent career growth and social events.
- Why this job: Make a real impact in property management while enjoying a fun and supportive workplace.
- Qualifications: Experience in team management and strong understanding of property processes required.
The predicted salary is between 32000 - 37000 £ per year.
Welcome to John Shepherd, we're known for moving people forward. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 100 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.
This is a full-time, permanent position located in Solihull. This role offers a basic salary of £32,000 - £37,000, with a realistic OTE of £43,000 - £46,000, depending on experience.
Let's talk about the role. It involves:
- Managing your assigned region and PUM, leading a team of Property Relationship Managers
- Driving performance through KPIs, budgets and service delivery
- Overseeing inspections, inventories and tenancy lifecycle activity, ensuring quality control
- Managing arrears, deposit returns and TDS claims
- Liaising with tenants, landlords, contractors and internal teams to deliver reactive maintenance to a high standard
- Monitoring compliance, complaints, contractor performance, voids and refurbishment opportunities
We're looking for individuals with qualities such as:
- Experience managing a team/region within property management or lettings
- Strong understanding of property management processes, compliance and inspections
- Commercial awareness with experience managing KPIs, budgets and upselling services
- Confident handling arrears, complaints and deposit disputes
- Strong relationship management across landlords, tenants and contractors
- Organised, proactive and detail-focused, with experience using systems such as Reapit or Fixflo
At John Shepherd, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here's what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- Planning for retirement? We've got you covered with that important pension pot.
- We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- Our company socials bring our people together. So work hard, and then socialise even harder!
At John Shepherd, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Regional Team Leader employer: John Shepherd Sales & Lettings
At John Shepherd, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Solihull that prioritises employee wellbeing and professional growth. With competitive salaries, a range of benefits including discounts, wellness resources, and support for professional qualifications, we ensure our team members feel valued and empowered. Join us to be part of a dynamic team that celebrates diversity and fosters a supportive environment where you can thrive both personally and professionally.
Contact Details:
John Shepherd Sales & Lettings Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Regional Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management world. Attend local events or join online forums where you can meet people who might know about job openings. Remember, it's all about who you know!
✨Tip Number 2
Prepare for interviews by researching John Shepherd and understanding their values. Think about how your experience aligns with their needs, especially in managing teams and driving performance. Show them you're not just a fit for the role, but for the company culture too!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in property management and relationship building can benefit John Shepherd. Keep it concise and impactful – you want to leave a lasting impression!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at John Shepherd. Let's get you on board!
We think you need these skills to ace Regional Team Leader
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Regional Team Leader role. Highlight your experience in property management and team leadership, and don’t forget to mention any relevant KPIs you've managed. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about property management and how your experience aligns with our values at John Shepherd. Keep it engaging and personal – we love getting to know our applicants!
Showcase Your Achievements:When filling out your application, be sure to showcase your achievements in previous roles. Whether it's improving service delivery or managing budgets effectively, we want to see how you've made an impact in your past positions. Numbers speak volumes!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture!
How to prepare for a job interview at John Shepherd Sales & Lettings
✨Know Your Stuff
Before the interview, make sure you brush up on property management processes and compliance. Familiarise yourself with key performance indicators (KPIs) and how they relate to the role of a Regional Team Leader. This will show that you're not just interested in the position but also understand the industry.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience managing teams and driving performance. Think of specific examples where you've successfully led a team or improved service delivery. This will help demonstrate your capability to manage a region effectively.
✨Build Relationships
Since this role involves liaising with various stakeholders, be ready to talk about your relationship management skills. Share examples of how you've handled complaints or disputes with landlords and tenants, showcasing your ability to maintain strong relationships.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, or specific challenges the region is currently facing. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
