At a Glance
- Tasks: Lead a dynamic team and manage property relationships in your region.
- Company: Join John Shepherd, a company dedicated to moving people forward.
- Benefits: Full-time, permanent role with a supportive workplace culture.
- Other info: Enjoy a collaborative environment that values your contributions.
- Why this job: Make a real impact in property management while developing your leadership skills.
- Qualifications: Experience in team management and property processes is essential.
The predicted salary is between 35000 - 45000 £ per year.
Welcome to John Shepherd, we're known for moving people forward. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Regional Team Leader. This is a full-time, permanent position located in Solihull.
Let's talk about the role. It involves:
- Managing your assigned region and PUM, leading a team of Property Relationship Managers
- Driving performance through KPIs, budgets and service delivery
- Overseeing inspections, inventories and tenancy lifecycle activity, ensuring quality control
- Managing arrears, deposit returns and TDS claims
- Liaising with tenants, landlords, contractors and internal teams to deliver reactive maintenance to a high standard
- Monitoring compliance, complaints, contractor performance, voids and refurbishment opportunities
We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:
- Experience managing a team/region within property management or lettings
- Strong understanding of property management processes, compliance and inspections
- Commercial awareness with experience managing KPIs, budgets and upselling services
- Confident handling arrears, complaints and deposit disputes
- Strong relationship management across landlords, tenants and contractors
- Organised, proactive and detail-focused, with experience using systems such as Reapit or Fixflo
Join us and experience a workplace that truly values you. Apply today!
Regional Team Lead employer: John Shepherd Sales & Lettings
At John Shepherd, we pride ourselves on fostering a supportive and collaborative work environment where every team member is valued and empowered to grow. As a Regional Team Leader in Solihull, you'll benefit from comprehensive training and development opportunities, competitive remuneration, and a culture that prioritises work-life balance, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
John Shepherd Sales & Lettings Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Regional Team Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to property management and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Showcase your achievements! When discussing your past roles, focus on specific examples where you drove performance through KPIs or improved service delivery. Numbers speak volumes, so don’t shy away from sharing your successes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at John Shepherd.
We think you need these skills to ace Regional Team Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Regional Team Lead role. Highlight your experience in property management and team leadership, and don’t forget to mention any relevant KPIs or budgets you've managed. We want to see how you can drive performance!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've successfully managed teams and improved service delivery in the past. We love a good story!
Showcase Your Relationship Management Skills:In property management, relationships are key. Make sure to highlight your experience liaising with tenants, landlords, and contractors. We want to know how you've built strong connections and handled any challenges that came your way.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at John Shepherd Sales & Lettings
✨Know Your Stuff
Make sure you brush up on property management processes and compliance regulations. Familiarise yourself with the specific KPIs and budgets relevant to the role, as well as any systems like Reapit or Fixflo that you might be using.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Think about specific situations where you drove performance or resolved conflicts, and be ready to discuss your approach to leading a diverse team.
✨Build Rapport
Since the role involves liaising with various stakeholders, practice how you would build relationships with landlords, tenants, and contractors. Be ready to share your strategies for effective communication and conflict resolution.
✨Be Organised and Proactive
Demonstrate your organisational skills by preparing a list of questions about the role and the company. Show that you're proactive by discussing how you would handle potential challenges in the position, such as managing arrears or ensuring quality control during inspections.
