At a Glance
- Tasks: Be the friendly face of our Edinburgh branch, managing enquiries and key logistics.
- Company: Join DJ Alexander, part of the UK's leading lettings and estate agency network.
- Benefits: Enjoy discounts, wellbeing resources, professional development, and a fun work culture.
- Other info: Diversity and inclusion are at our core; we welcome all applicants!
- Why this job: Kickstart your career in a dynamic environment with great perks and support.
- Qualifications: Strong admin skills and a calm approach under pressure are key.
The predicted salary is between 23000 - 23500 £ per year.
Welcome to DJ Alexander, where we know Scotland inside out. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to cover Edinburgh, Glasgow, St. Andrews, Dundee and Aberdeen with over 300 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.
This is a full-time, fixed term position for 3 months located in our Edinburgh branch. You'll enjoy a standard work week of 35 hours, Monday to Friday from 8.30am to 4.30pm. The salary is £23,000-£23,500 pa.
Serve as the first point of contact at front‑of‑house reception, handling a wide range of enquiries from walk‑in customers, landlords, tenants, and contractors. Oversee the general key management using internal systems, booking property keys in and out, coordinating with landlords, tenants, property managers and contractors. Conduct general administrative tasks such as answering incoming calls, responding to emails, managing parking permits, dealing with factors, re‑tagging keys and key fobs. This includes office organization and stationery ordering.
We're looking for individuals with qualities such as:
- Strong Administration and organisational skills with problem‑solving ability.
- Multi‑tasker with the ability to prioritise.
- Ability to remain calm under pressure.
You must have the current legal right to work in the UK.
At DJ Alexander, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here's what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers.
- Our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You’ll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- Planning for retirement? We've got you covered with that important pension pot.
- We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- Our company socials bring our people together.
At DJ Alexander, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Receptionist/Key Clerk employer: John Shepherd Sales & Lettings
At DJ Alexander, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Edinburgh. Our commitment to employee wellbeing is reflected in our extensive benefits package, including discounts through LOMONDlife, professional development funding, and a supportive environment that values diversity and inclusion. Join our dynamic team and enjoy a fulfilling career with opportunities for growth and a strong sense of community.
Contact Details:
John Shepherd Sales & Lettings Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist/Key Clerk
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like John Shepherd Sales & Lettings.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like John Shepherd Sales & Lettings? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit John Shepherd Sales & Lettings's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Receptionist/Key Clerk
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Receptionist/Key Clerk role at John Shepherd Sales & Lettings, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at John Shepherd Sales & Lettings
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where John Shepherd Sales & Lettings operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to John Shepherd Sales & Lettings. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at John Shepherd Sales & Lettings.
