At a Glance
- Tasks: Manage up to 250 properties and deliver top-notch customer service.
- Company: Join John Shepherd, part of the UK's leading lettings and estate agency network.
- Benefits: Enjoy discounts, wellness resources, extra holiday, and professional development support.
- Other info: Diverse and inclusive workplace with fun company socials.
- Why this job: Be part of a dynamic team and face new challenges every day.
- Qualifications: 1 year of experience in a similar role and excellent communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Welcome to John Shepherd, we're known for moving people forward. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 100 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.
Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Property Relationship Manager. This is a full-time, permanent position located in Colemore Row, Birmingham. You'll enjoy a standard workweek of Monday to Friday 08:45am to 05:30pm, with on-target earnings varying up to £30k per annum.
Role Overview
Let's talk about the role. It involves:
- Management of up to 250 properties under management (PUM).
- Understanding and upselling of John Shepherd Lettings & Property Management services, including ancillary and peripheral products.
- Managing mid-term inspection follow ups, quality and trade discount earnings.
- Weekly arrear management including rent & legal protection submission claims and management.
- Inspection reports for your portfolio, including management of quality of content.
Ideal Candidate
We're looking for individuals with qualities such as:
- Desire to become part of a thriving and expanding company.
- Seeking an engaging position characterized by constant dynamism, ensuring each day brings new and unique challenges.
- Demonstrates a genuine talent for interpersonal interactions and derives satisfaction from delivering top-notch customer service.
- Possesses eloquence and excels in both negotiation and communication.
- Preferably has 1 year of experience in a comparable role.
Benefits
At John Shepherd, we offer a range of perks and benefits:
- Smart spending app giving discounts at over 900 retailers and a wellbeing centre with resources for fitness, nutrition, financial and mental health.
- Employee Assistance Programme offering free counselling support sessions.
- Smart Tech Scheme for latest gadgets and appliances.
- Cycle2Work Scheme to reduce our carbon footprint.
- Enhanced family‑friendly leave for maternity, paternity, adoption, and IVF.
- Competitive base pay aligned with market value, plus incentive commission and performance bonuses for most roles.
- Special days and celebrations for length of service.
- Pension plan.
- Funding for professional qualifications to support career development.
- Company socials to bring people together.
We're excited to offer these benefits and appreciate your dedication. At John Shepherd, we value diversity and inclusion and welcome applicants of all nationalities, backgrounds, abilities, and perspectives.
Join us
Experience a workplace that truly values you. Apply today! Our well established business is growing and we are looking for a Property Manager to join our team.
Property Relationship Manager in Birmingham employer: John Shepherd Sales & Lettings
John Shepherd Sales & Lettings is an exceptional employer that prioritises employee growth and development, offering funding for professional qualifications to enhance your career in property management. Located in the vibrant area of Solihull, our work culture fosters collaboration and innovation, while our competitive salary and benefits, including discounts at over 900 retailers, ensure a rewarding work-life balance. Join us to lead a dynamic team and make a meaningful impact in the lettings and property management sector.
Contact Details:
John Shepherd Sales & Lettings Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Property Relationship Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the property sector and let them know you're on the hunt for a Property Relationship Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching John Shepherd and their services. Show us that you understand their ethos and how you can contribute to their mission of moving people forward. Tailor your responses to highlight your interpersonal skills and customer service experience.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your past experiences and how they relate to managing properties and client relationships effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our dynamic team at John Shepherd.
We think you need these skills to ace Property Relationship Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Property Relationship Manager role. Highlight relevant experience and skills that match what we're looking for, like customer service and property management expertise.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express why you want to join our team at John Shepherd and how your background makes you a great fit for the role. Keep it engaging and personal!
Showcase Your Interpersonal Skills:Since we value strong interpersonal interactions, make sure to highlight any experiences where you've excelled in communication or negotiation. We want to see how you connect with people!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you're keen on joining our dynamic team at John Shepherd.
How to prepare for a job interview at John Shepherd Sales & Lettings
✨Know Your Stuff
Before the interview, make sure you understand John Shepherd's services and how they fit into the property management landscape. Brush up on your knowledge of lettings, property management, and any relevant legislation. This will show that you're genuinely interested and prepared.
✨Showcase Your Interpersonal Skills
As a Property Relationship Manager, you'll need to excel in communication and negotiation. Prepare examples from your past experiences where you've successfully managed client relationships or resolved conflicts. This will demonstrate your ability to connect with customers and colleagues alike.
✨Be Ready for Scenario Questions
Expect questions that assess how you'd handle specific situations, like managing arrears or conducting inspections. Think through potential scenarios and how you would approach them. This will help you articulate your problem-solving skills during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or growth opportunities. This shows your enthusiasm for the role and helps you determine if John Shepherd is the right fit for you too!
