At a Glance
- Tasks: Lead a dynamic team in managing student lettings and delivering exceptional customer service.
- Company: Join Thornley Groves, part of the UK's leading lettings and estate agency network.
- Benefits: Enjoy discounts, wellbeing resources, professional development funding, and competitive pay.
- Other info: Diverse and inclusive workplace with great career growth opportunities.
- Why this job: Make a real impact in property management while having fun with a supportive team.
- Qualifications: Experience in student lettings and team management; ARLA/CeLap qualification preferred.
The predicted salary is between 35000 - 40000 € per year.
Welcome to Thornley Groves, where property is done personally. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 170 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.
This is a full-time, permanent position, with a realistic OTE of up to £40,000 (subject to experience).
Let's talk about the role. It involves:
- Responsible for daily management of a team.
- Preparing and negotiating tenancy renewals.
- Completing property inventories & carrying out regular property inspections.
- Maintaining & reporting accurate file notes.
- Delivering exceptional customer service.
We're looking for individuals with qualities such as:
- Experience in the Student Lettings Market is preferable.
- Experience in managing a team.
- Must be ARLA / CeLap qualified.
- Previous experience in Property Management essential.
- Articulate thinker & great communicator.
- Comfortable working in a busy office.
- Experience in property management/surveying/housing.
At Thornley Groves, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here's what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You’ll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Planning for retirement? We’ve got you covered with that important pension pot.
- We’ll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- Our company socials bring our people together.
We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Thornley Groves, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Property Management Team Leader employer: John Shepherd Sales & Lettings
At Thornley Groves, we pride ourselves on fostering a supportive and dynamic work environment where our employees can thrive. Located in Fallowfield, Greater Manchester, we offer competitive salaries, comprehensive benefits including wellness resources and professional development opportunities, and a vibrant company culture that values teamwork and diversity. Join us to not only advance your career in property management but also to be part of a community that celebrates hard work and camaraderie.
Contact Detail:
John Shepherd Sales & Lettings Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Property Management Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field, especially those who know Thornley Groves. A friendly chat can lead to insider info or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 2
Prepare for the interview by researching Thornley Groves and their approach to property management. Show us that you understand our values and how you can contribute to our team. Tailor your answers to reflect your experience in student lettings and team management.
✨Tip Number 3
Practice your communication skills! As a Property Management Team Leader, you'll need to articulate your thoughts clearly. Consider mock interviews with friends or family to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our dynamic team at Thornley Groves.
We think you need these skills to ace Property Management Team Leader
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Property Management Team Leader role. Highlight your experience in student lettings and team management to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about property management and how your background makes you an ideal candidate for our team. Keep it personal and engaging!
Showcase Your Communication Skills:As a great communicator, it’s important to demonstrate this in your application. Use clear and concise language, and make sure to proofread for any errors. We want to see your articulate thinking right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at John Shepherd Sales & Lettings
✨Know Your Stuff
Before the interview, brush up on your knowledge of the student lettings market. Familiarise yourself with current trends, challenges, and regulations. This will not only show your expertise but also demonstrate your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Property Management Team Leader, you'll need to manage a team effectively. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved team performance. Be ready to discuss your management style and how you motivate others.
✨Customer Service is Key
Thornley Groves prides itself on exceptional customer service. Think of specific instances where you've gone above and beyond for a customer. Highlight your communication skills and how you handle difficult situations to ensure customer satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Inquire about the company culture, team dynamics, or future projects. This shows that you're not just interested in the job, but also in how you can contribute to the company's success.
