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- Tasks: Manage lettings, liaise with tenants and landlords, and ensure smooth property transitions.
- Company: Join Thornley Groves, part of the UK's leading lettings network.
- Benefits: Enjoy discounts, wellbeing resources, and support for professional development.
- Other info: Diverse and inclusive workplace with great career growth opportunities.
- Why this job: Be part of a dynamic team making a real impact in property management.
- Qualifications: Experience in estate agency and strong organisational skills required.
The predicted salary is between 26000 - 28000 £ per year.
Welcome to Thornley Groves, where property is done personally. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 170 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Lettings Administrator. This is a full-time, permanent position located in Manchester. We are offering between £26,000 - £28,000 OTE, depending on experience.
Let's talk about the role. It involves:
- Liaising daily with tenants, landlords and the property management team to ensure smooth progression of lettings.
- Managing move-ins, ensuring all documentation, payments, referencing and compliance checks are completed on time.
- Preparing and issuing tenancy agreements and legal documentation in line with current lettings legislation.
- Ensuring all properties and tenancies meet regulatory and compliance requirements prior to tenancy start dates.
- Coordinating key releases and ensuring tenants receive the correct documentation and information at move-in.
- Responding to enquiries via phone, email and in person in a professional and timely manner.
- Supporting the lettings team with administrative tasks to ensure efficient office operations within a fast-paced city centre office environment.
- Maintaining accurate tenant, landlord and property records within the CRM system.
We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:
- You have previous experience in Estate Agency.
- You have a keen eye for attention to detail.
- You are highly organised and work well under pressure to meet deadlines.
At Thornley Groves, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here's what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You’ll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- Planning for retirement? We've got you covered with that important pension pot.
- We’ll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!
We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Thornley Groves, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Lettings Administrator in Manchester employer: John Shepherd Sales & Lettings
Contact Detail:
John Shepherd Sales & Lettings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Administrator in Manchester
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property industry and let them know you're on the lookout for a Lettings Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research Thornley Groves and come prepared with questions that show your interest in their operations. Highlight your previous experience in estate agency and how it aligns with their needs.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. Mention something specific from your conversation to remind them of your enthusiasm for the Lettings Administrator position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Thornley Groves team.
We think you need these skills to ace Lettings Administrator in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Lettings Administrator role. Highlight your previous experience in estate agency and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Thornley Groves. Share your passion for property and how your attention to detail will help us provide top-notch service to our clients.
Showcase Your Organisational Skills: As a Lettings Administrator, being organised is key. In your application, give examples of how you've managed multiple tasks or projects in the past. We love seeing candidates who can juggle responsibilities like pros!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our dynamic team at Thornley Groves!
How to prepare for a job interview at John Shepherd Sales & Lettings
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of lettings legislation and property management. Thornley Groves values attention to detail, so being able to discuss relevant laws and compliance checks will show that you're serious about the role.
✨Showcase Your Organisational Skills
As a Lettings Administrator, you'll need to juggle multiple tasks. Prepare examples from your past experience where you've successfully managed deadlines and maintained accurate records. This will demonstrate your ability to thrive in a fast-paced environment.
✨Practice Your Communication
You'll be liaising with tenants, landlords, and the property management team, so practice how you would respond to common enquiries. Being articulate and professional in your responses will highlight your suitability for the role.
✨Be Yourself
Thornley Groves is looking for a good fit both ways. Don’t hesitate to share your personality and what makes you unique. They value diversity and want to see how you can contribute to their dynamic team culture.