At a Glance
- Tasks: Manage tenant communications and coordinate with landlords on arrears and fees.
- Company: Join a dynamic team in Hammersmith, London, focused on property management.
- Benefits: Competitive salary of £30,000 per annum and a supportive work environment.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
- Why this job: Make a difference by helping tenants and landlords navigate financial challenges.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 30000 - 30000 £ per year.
We are looking for a Credit Controller to join us in Hammersmith. The salary for this position is £30,000 per annum.
Responsibilities
- Issue arrears letters and follow-up communications to tenants and landlords at scheduled intervals.
- Contact tenants via email and telephone regarding arrears and fees.
- Respond promptly to tenant and landlord queries.
- Notify branch directors and property managers of arrears at key stages.
- Coordinate discussions with landlords regarding legal action and progress rent insurance claims.
- Manage fee-chasing process, including letters and calls at scheduled intervals.
Qualifications
- Strong communication skills (written and verbal) for professional correspondence.
- Excellent organizational and time-management abilities to meet strict timelines.
- Attention to detail and accuracy in documentation.
- Ability to handle sensitive situations with diplomacy and professionalism.
- Proficiency in Microsoft Office and email systems.
- Previous experience in property management, lettings, or arrears handling is desirable.
Credit Controller in London employer: John Shepherd Sales & Lettings
Join our dynamic team in Hammersmith as a Credit Controller, where we prioritise a supportive work culture that fosters professional growth and development. With competitive salary packages and a commitment to diversity and inclusion, we offer a rewarding environment for those looking to make a meaningful impact in property management. Our location in Greater London provides unique opportunities for networking and career advancement in a vibrant community.
Contact Details:
John Shepherd Sales & Lettings Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in London
✨Tip Number 1
Network like a pro! Reach out to your connections in property management or finance. You never know who might have the inside scoop on a Credit Controller role that’s not even advertised yet.
✨Tip Number 2
Prepare for those interviews! Brush up on your communication skills and be ready to discuss how you handle sensitive situations. We want to see your professionalism shine through!
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you’ve managed tight deadlines or complex documentation. It’ll help us see you as the perfect fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Credit Controller in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience in property management and arrears handling, as well as your strong communication skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Mention specific examples of how you've successfully managed tenant communications or handled sensitive situations in the past.
Showcase Your Organisational Skills:Since this role requires excellent organisational abilities, make sure to mention any tools or methods you use to stay organised. We love seeing candidates who can manage their time effectively and meet strict deadlines!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at John Shepherd Sales & Lettings
✨Know Your Numbers
As a Credit Controller, you'll be dealing with figures and financial details regularly. Brush up on your numerical skills and be prepared to discuss how you've managed arrears or fees in previous roles. This shows you’re not just familiar with the job but also confident in handling the financial aspects.
✨Master Your Communication
Strong communication is key in this role. Practice articulating your thoughts clearly and professionally, both verbally and in writing. Consider preparing examples of how you've effectively communicated with tenants or landlords in the past, especially in sensitive situations.
✨Showcase Your Organisational Skills
The job requires excellent time-management abilities. Be ready to discuss how you prioritise tasks and manage your time effectively. You might even want to bring along a sample of your organisational methods, like a planner or digital tool you use to keep track of communications and deadlines.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, such as handling a difficult tenant or managing multiple arrears cases at once. Think through your responses ahead of time, focusing on how you would approach these challenges with professionalism and diplomacy.
