At a Glance
- Tasks: Qualify potential clients and schedule valuation appointments to boost our sales and lettings.
- Company: Join KFH, London's largest property services group, known for exceptional service.
- Benefits: Competitive salary, inclusive culture, and opportunities for career growth.
- Other info: Be part of a diverse team committed to integrity and collaboration.
- Why this job: Make a real impact in the property market while developing your skills.
- Qualifications: Experience in telephone sales and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
At KFH, we are looking for a Client Services Consultant to join our Client Services team in Wimbledon. Who are we? At KFH, part of the Lomond group, we are London’s largest property services group, and we are growing! KFH’s range of property services are made up of sales, lettings, block management, survey, and financial services. We pride ourselves on delivering exceptional service, working in collaboration and achieving the right results with integrity.
What’s the role? Using our databases, you'll review past valuations and qualify potential clients to secure high-quality valuation appointments for our branch network across London. Working closely with our Branch Directors you will be integral in growing our market share in Sales and Lettings.
- Reviewing past valuations and withdrawn stock databases
- Qualifying potential clients and scheduling valuation appointments
- Recording activity on database software
- Delivering high standards of customer service
- Initiating contact with past buyers and following up on commitments
What can you bring to the role?
- A track record of success in a telephone sales role in estate agency or a similar industry
- Strong rapport‑building and qualification skills
- Excellent verbal and written communication
- Resilience, professionalism, and a positive attitude
- Strong commercial focus and ability to meet KPIs
KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.
Client Services Consultant in London employer: John Shepherd Sales & Lettings
KFH is an exceptional employer, offering a dynamic work environment in the heart of Wimbledon, where you can thrive as a Client Services Consultant. With a strong focus on employee growth and collaboration, we provide comprehensive training and development opportunities, ensuring that you can advance your career while contributing to our mission of delivering outstanding property services. Join us and be part of a diverse team that values integrity and excellence, making a meaningful impact in London's property market.
Contact Details:
John Shepherd Sales & Lettings Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Consultant in London
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like John Shepherd Sales & Lettings.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like John Shepherd Sales & Lettings? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit John Shepherd Sales & Lettings's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Client Services Consultant in London
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Client Services Consultant role at John Shepherd Sales & Lettings, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at John Shepherd Sales & Lettings
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where John Shepherd Sales & Lettings operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to John Shepherd Sales & Lettings. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at John Shepherd Sales & Lettings.
