At a Glance
- Tasks: Support sales and lettings teams with efficient administration and customer-focused tasks.
- Company: Join KFH, London's largest property services group, and be part of our growth!
- Benefits: Gain valuable experience in a dynamic environment with opportunities for career advancement.
- Other info: We value diversity and inclusivity, creating a supportive workplace for everyone.
- Why this job: Be the backbone of the branch and make a real impact on customer satisfaction.
- Qualifications: Experience in fast-paced admin roles, strong organisational skills, and confident communication.
The predicted salary is between 30000 - 40000 £ per year.
At KFH, part of the Lomond group, we are London’s largest property services group, and we are growing! KFH’s range of property services includes sales, lettings, block management, survey, and financial services. We pride ourselves on delivering exceptional service, working in collaboration and achieving the right results with integrity.
As a Branch Coordinator, you’ll be the backbone of your branch, supporting both the sales and lettings teams with efficient, responsive, and customer-focused administration. You’ll ensure all branch processes run smoothly, from managing property files and compliance documents to coordinating marketing materials and client communications.
- Handling calls, emails, and messages professionally and efficiently
- Preparing valuation packs, instruction letters, and property marketing materials
- Managing property portals, compliance checks, and ID verification
- Supporting sales and lettings progression including offer registration and documentation
- Coordinating branch keys, petty cash, stationery, and health & safety checks
What can you bring to the role?
- Experience in a fast-paced administrative role, ideally within a London estate agency
- Strong attention to detail and excellent organisational skills to keep everything running smoothly
- Confident communication skills – face-to-face, over the phone, and via email
- A proactive, can-do attitude and the ability to multitask effectively
- Familiarity with using CRM systems; we’ll support you with training on our system: Reapit
KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.
Branch Coordinator in London employer: John Shepherd Sales & Lettings
KFH is an exceptional employer, offering a dynamic work environment within London’s largest property services group. With a strong focus on collaboration and integrity, employees benefit from a supportive culture that encourages professional growth and development. The role of Branch Coordinator not only provides a chance to be at the heart of operations but also offers opportunities for training and advancement in a thriving industry.
Contact Details:
John Shepherd Sales & Lettings Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Branch Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property sector, especially those who work at KFH or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching KFH and its services. Understand their values and how they operate. This way, you can show them that you’re not just another candidate but someone who genuinely wants to be part of their team.
✨Tip Number 3
Practice your communication skills! As a Branch Coordinator, you'll need to handle calls and emails efficiently. Role-play with a friend or family member to get comfortable with common scenarios you might face in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the KFH family and ready to dive into the exciting world of property services.
We think you need these skills to ace Branch Coordinator in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Branch Coordinator role. Highlight your administrative experience, especially in a fast-paced environment like an estate agency, to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you want to join KFH and how your proactive attitude and organisational skills will help us deliver exceptional service.
Show Off Your Communication Skills:Since communication is key in this role, make sure your application showcases your confident communication skills. Whether it’s through your writing style or how you present your experiences, let us see your personality!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at John Shepherd Sales & Lettings
✨Know the Company Inside Out
Before your interview, take some time to research KFH and its role in the property services market. Understand their values, especially their commitment to exceptional service and collaboration. This will help you align your answers with what they’re looking for.
✨Showcase Your Organisational Skills
As a Branch Coordinator, organisation is key. Prepare examples from your past experience where you successfully managed multiple tasks or projects simultaneously. Highlight how your attention to detail has positively impacted your previous roles.
✨Practice Your Communication Skills
Since the role involves handling calls, emails, and client communications, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with the types of questions you might face.
✨Demonstrate Your Proactive Attitude
KFH values a can-do attitude, so be ready to discuss times when you took initiative in your previous roles. Whether it was streamlining a process or stepping up to help a colleague, showing that you’re proactive will set you apart from other candidates.
