At a Glance
- Tasks: Support Lettings Managers and lead operational projects for efficiency and success.
- Company: Join John Shepherd, a dynamic team known for moving people forward.
- Benefits: Enjoy discounts, wellbeing resources, professional development, and competitive pay.
- Other info: Diversity and inclusion are valued; we welcome all backgrounds.
- Why this job: Make a real impact in lettings while enjoying a fun and supportive workplace.
- Qualifications: 1 year experience in lettings, strong leadership, and organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
Welcome to John Shepherd, we're known for moving people forward. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Lettings Support Manager. This is a full-time, permanent position located in Solihull.
This is a varied and fast-paced role that will involve working closely with Lettings Managers and branch teams to ensure operational efficiency, consistency in processes, and successful project delivery across our West Midlands lettings operations.
Let's talk about the role. It involves:
- Work closely with Lettings Managers across Nottingham, West Bridgford, and Derby to support day-to-day operations and business objectives.
- Lead and manage operational projects from start to finish, ensuring deadlines and objectives are achieved.
- Review and improve internal processes to increase efficiency and consistency across branches.
- Support the implementation of new initiatives, systems, and operational procedures.
- Ensure compliance with company procedures, lettings legislation, and industry regulations.
- Coordinate communication and workflow between departments and branch teams.
- Maintain accurate records, documentation, and project tracking.
- Identify opportunities for continuous improvement within the letting’s operation.
We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:
- Has at least 1 year experience in Lettings.
- Someone who is organised and diligent.
- A natural people person and strong leader.
- Someone who is driven and reliable.
- Believes in and values integrity as a key trait in business.
- Experienced valuer and a track record of winning new business.
At John Shepherd, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here's what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- Planning for retirement? We've got you covered with that important pension pot.
- We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!
We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At John Shepherd, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Lettings Support Manager employer: John Shepherd Sales & Lettings
At John Shepherd, we pride ourselves on being an exceptional employer that values our team members and their contributions. Located in Solihull, we offer a vibrant work culture with numerous benefits including competitive pay, professional development opportunities, and a strong focus on employee wellbeing through our engagement platform, LOMONDlife. Join us to be part of a supportive environment where your growth is nurtured, and your efforts are celebrated.
Contact Details:
John Shepherd Sales & Lettings Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Support Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the lettings industry and let them know you're on the hunt for a Lettings Support Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching John Shepherd and understanding their values and operations. Tailor your responses to show how your experience aligns with their goals, especially in improving efficiency and supporting teams across branches.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've successfully led projects or improved processes in previous roles. This will demonstrate that you're not just a fit for the role, but a valuable asset to their team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the John Shepherd family and ready to contribute to their mission of moving people forward.
We think you need these skills to ace Lettings Support Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Lettings Support Manager role. Highlight your relevant experience in lettings and any leadership roles you've had. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about lettings and how you can contribute to our team. Be genuine and let your personality come through – we love a good story!
Showcase Your Organisational Skills:Since this role involves managing projects and improving processes, make sure to highlight your organisational skills. Share examples of how you've successfully managed multiple tasks or led projects in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at John Shepherd Sales & Lettings
✨Know Your Lettings Stuff
Make sure you brush up on your lettings knowledge before the interview. Understand the current market trends in the West Midlands and be ready to discuss how you can contribute to operational efficiency and project delivery.
✨Show Off Your Organisational Skills
As a Lettings Support Manager, being organised is key. Prepare examples of how you've successfully managed projects or improved processes in your previous roles. This will demonstrate your ability to lead and manage effectively.
✨Be a People Person
Since this role involves coordinating communication between departments, highlight your interpersonal skills. Share stories that showcase your ability to build relationships and work collaboratively with teams.
✨Emphasise Continuous Improvement
John Shepherd values innovation, so come prepared with ideas on how to identify and implement improvements within lettings operations. Discuss any past experiences where you've successfully introduced new initiatives or systems.
