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- Tasks: Manage lettings, liaise with tenants and landlords, and ensure smooth property transitions.
- Company: Join Thornley Groves, part of the UK's leading lettings network with a personal touch.
- Benefits: Enjoy discounts, wellbeing resources, professional development funding, and competitive pay.
- Other info: Diverse and inclusive workplace with great career growth opportunities and fun company socials.
- Why this job: Be part of a dynamic team in a fast-paced environment while making a real impact.
- Qualifications: Experience in estate agency, attention to detail, and strong organisational skills.
The predicted salary is between 26000 - 28000 £ per year.
Welcome to Thornley Groves, where property is done personally. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 170 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.
This is a full-time, permanent position located in Manchester. We are offering between £26,000 - £28,000 OTE, depending on experience.
Let's talk about the role. It involves:
- Liaising daily with tenants, landlords and the property management team to ensure smooth progression of lettings.
- Managing move-ins, ensuring all documentation, payments, referencing and compliance checks are completed on time.
- Preparing and issuing tenancy agreements and legal documentation in line with current lettings legislation.
- Ensuring all properties and tenancies meet regulatory and compliance requirements prior to tenancy start dates.
- Coordinating key releases and ensuring tenants receive the correct documentation and information at move-in.
- Responding to enquiries via phone, email and in person in a professional and timely manner.
- Supporting the lettings team with administrative tasks to ensure efficient office operations within a fast-paced city centre office environment.
- Maintaining accurate tenant, landlord and property records within the CRM system.
We're looking for individuals with qualities such as:
- You have previous experience in Estate Agency.
- You have a keen eye for attention to detail.
- You are highly organised and work well under pressure to meet deadlines.
At Thornley Groves, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here's what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You’ll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- Planning for retirement? We've got you covered with that important pension pot.
- We’ll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- Our company socials bring our people together.
At Thornley Groves, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Lettings Administrator employer: John Shepherd Sales & Lettings
Contact Detail:
John Shepherd Sales & Lettings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Administrator
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property industry and let them know you're on the lookout for a Lettings Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Thornley Groves and understanding their values. Be ready to discuss how your experience aligns with their mission of providing personal service in lettings. Show them you’re not just another candidate, but someone who truly gets what they’re about!
✨Tip Number 3
Practice your communication skills! As a Lettings Administrator, you'll be liaising with tenants and landlords daily. Role-play common scenarios with a friend to boost your confidence and ensure you come across as professional and personable during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Thornley Groves team. So, get that application in and let’s make it happen!
We think you need these skills to ace Lettings Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Lettings Administrator role. Highlight your previous experience in estate agency and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about lettings and how your skills align with what we’re looking for. Keep it professional but let your personality come through – we love a bit of character!
Showcase Your Attention to Detail: As a Lettings Administrator, attention to detail is key. Make sure your application is free from typos and errors. This shows us you take pride in your work and understand the importance of accuracy in documentation and compliance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about Thornley Groves while you’re at it!
How to prepare for a job interview at John Shepherd Sales & Lettings
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of lettings legislation and the property market. Thornley Groves values industry expertise, so being able to discuss current trends or regulations will show that you're serious about the role.
✨Show Off Your Organisational Skills
As a Lettings Administrator, you'll need to juggle multiple tasks. Prepare examples from your past experience where you've successfully managed deadlines or handled complex situations. This will demonstrate your ability to thrive in a fast-paced environment.
✨Be Personable and Professional
Since the role involves liaising with tenants and landlords, practice your communication skills. Be ready to showcase how you handle enquiries and maintain professionalism, whether it's over the phone, via email, or in person. A friendly yet professional demeanour can set you apart.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, company culture, or opportunities for professional development. This shows your genuine interest in Thornley Groves and helps you assess if it’s the right fit for you too.