At a Glance
- Tasks: Manage properties, build relationships with landlords and tenants, and ensure compliance with safety standards.
- Company: Join Charters, part of the UK's leading network of Lettings and Estate Agencies.
- Benefits: Enjoy 28 days holiday, competitive pay, bonuses, and professional development support.
- Other info: Diverse and inclusive workplace that values your unique perspective.
- Why this job: Make a real impact in property management while developing your career in a supportive environment.
- Qualifications: Strong communication skills, problem-solving abilities, and customer service orientation.
The predicted salary is between 30000 - 40000 € per year.
Welcome to Charters, where local knowledge meets strong values and people always come first. As part of Lomond, the UK’s leading network of Lettings and Estate Agencies, we’re proud to operate across 26 branches with a team of over 370 dedicated professionals supporting our customers every day. With extensive industry expertise and a deep understanding of the local market, we’re committed to helping people find, sell, and let their property with confidence.
Now, we're happy to offer an exciting opportunity to join our dynamic team as a Property Manager. Let's talk about the role. It involves:
- Maintain up-to-date knowledge of property management industry standards and expectations.
- Work towards achieving property owners' goals regarding maintenance and budgets, while meticulously maintaining property records.
- Providing excellent customer experience to Landlords, Tenants and Third-party contractors.
- Building and maintaining ongoing relationships with both Landlords and Tenants and to ensure that you are their main point of contact.
- Uphold rigorous property safety standards and legal requirements.
- Liaise with contractors, tenants and landlords to oversee property repairs, and ensure properties are maintained to high standards.
- Address tenant complaints promptly and enforce property standards and legislation.
- Arranging and booking Property Inspections as and when it is required.
- Service of the relevant notices to end a tenancy or increase rental values.
- Ensure properties in your portfolio are legally compliant.
We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:
- Strong problem-solving skills and excellent communication abilities.
- Customer service-oriented with a confident demeanour.
- Ability to manage tight deadlines and difficult conversations effectively.
- Management of multiple tasks at the same time, whilst having the ability to prioritise tasks that are most urgent or require greater attention.
- Confidence in leading conversations and managing the expectations of all parties involved.
Here’s what you can look forward to:
- 28 days holiday
- Competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles
- Contributory pension
- Our smart spending app gives you discounts at over 900 retailers
- Our Employee Assistance Programme offers free counselling support sessions
- Get the latest gadgets and appliances with our Smart Tech Scheme
- We’re committed to reducing our carbon footprint with our Cycle2Work Scheme
- Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
- Support for your professional development by funding your professional qualifications, so you can reach your full potential and build your career
We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Charters, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Property Relationship Manager in Farnham employer: John Shepherd Sales & Lettings
At Charters, we pride ourselves on fostering a supportive and inclusive work environment where our employees are valued and encouraged to grow. As part of the Lomond network, we offer competitive pay, generous holiday allowances, and a range of benefits including professional development funding and a cycle-to-work scheme, all while working in a dynamic team that prioritises customer satisfaction and community engagement. Join us in making a meaningful impact in property management while enjoying a fulfilling career in a company that truly puts people first.
Contact Detail:
John Shepherd Sales & Lettings Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Property Relationship Manager in Farnham
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management industry. Attend local events or join online forums where you can meet potential employers and learn about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its values. At Charters, they pride themselves on local knowledge and customer service, so be ready to discuss how you can contribute to that ethos. Show them you’re not just another candidate, but someone who truly aligns with their mission.
✨Tip Number 3
Practice your communication skills! As a Property Relationship Manager, you’ll need to handle various conversations with landlords, tenants, and contractors. Role-play difficult scenarios with friends or family to build your confidence and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, get your application in and let’s see if you’re the right fit for our team!
We think you need these skills to ace Property Relationship Manager in Farnham
Some tips for your application 🫡
Know Your Stuff:Before you start writing, make sure you understand the property management industry and what it entails. This will help you tailor your application to show that you’re not just a good fit for us, but that you also know what you're talking about!
Show Off Your Skills:Highlight your problem-solving skills and communication abilities in your application. We want to see how you can manage tight deadlines and difficult conversations, so don’t be shy about sharing examples from your past experiences.
Personal Touch:Make your application personal! Address it to us directly and let your personality shine through. We love seeing genuine enthusiasm and a confident demeanour, so don’t hold back on showing us who you are.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and helps us get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at John Shepherd Sales & Lettings
✨Know Your Stuff
Before the interview, make sure you brush up on the latest property management industry standards and expectations. Familiarise yourself with local market trends and Charters' specific values. This will show that you're genuinely interested and prepared to contribute from day one.
✨Showcase Your Communication Skills
As a Property Relationship Manager, excellent communication is key. Prepare examples of how you've effectively managed difficult conversations or resolved tenant complaints in the past. This will demonstrate your ability to handle the role's challenges with confidence.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've successfully solved problems or managed multiple tasks under tight deadlines. Be ready to discuss these scenarios during the interview, as they highlight your strong problem-solving skills and ability to prioritise effectively.
✨Build Rapport
During the interview, aim to build a connection with your interviewers. Ask insightful questions about the team dynamics and how they maintain relationships with landlords and tenants. This shows that you value collaboration and are eager to be part of their community.
