At a Glance
- Tasks: Support the HMO team, manage client relationships, and ensure compliance in property management.
- Company: Join DJ Alexander, a company that values diversity and inclusion.
- Benefits: Enjoy discounts, wellbeing resources, professional development funding, and competitive pay.
- Other info: Collaborative environment with opportunities for career growth and fun company socials.
- Why this job: Become an HMO specialist and make a real impact in property management.
- Qualifications: Driving licence and strong organisational skills preferred; property management experience is a plus.
The predicted salary is between 23500 - 25500 £ per year.
Permanent position at 10 Sunnyside, Edinburgh, EH7 5RA. Work week Monday to Friday 9am – 5pm. Salary £23,500 – £25,500 pa.
What the job involves for a Licensing Property Relationship Manager:
- Support the HMO team manager to deliver the objectives of the department.
- Drive a high level of standard when working through all HMO processes.
- Ensure all compliance and regulations are followed in the required time.
- Deliver exceptional customer service in all aspects of the business.
- Maintain client relationships and co‑ordinate/communicate key aspects of property management to the client.
- Assist with admin of the role which involves displaying/removing site notices, neighbourhood notices, processing Fire risk assessments received and addressing any issues with tenants and landlords.
- Raise jobs specifically for HMO properties and liaise with contractors to ensure the works are carried out in a timely manner.
- Understand application requirements (certificate continuity etc.), process and how to submit applications across the DJ Alexander portfolio.
- Learn physical standards required within HMO properties from a property manager perspective.
- Undertake pre‑application inspections and report to landlord.
- Develop detailed awareness of HMO regulations and how they are applied to HMO property.
- Ensure all compliance aspects for the HMO licence are met.
- Communicate effectively with landlords, contractors, PMs and local authorities positively.
- Cover HMO inspections with HMO/Fire Officers and create reports if required.
- Understand ASB legislation and how it can and does affect HMO Licences.
- Address these issues with tenants.
- Become an HMO specialist and confident in your knowledge – important for attending a sub‑licensing committee hearing.
- Conduct an HMO survey, draw floor plans, advise landlords in detail on what is required for a property to obtain an HMO licence depending on circumstance (conversion, sale, change of owner, new licence or renewal).
- Ensure the correct cover is in place for the HMO 24hr contact phone and address any issues that require it.
- Work collaboratively with other colleagues in other departments, offering support, working on joint projects and working together to achieve business objectives.
We’re looking for individuals with qualities such as:
- Current UK driving licence holder.
- Ideally at least 1 year’s Property Management experience (not essential, preferable).
- Strong administration and organisational skills.
- Current legal right to work in the UK.
At DJ Alexander, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.
Here’s what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You will enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- Planning for retirement? We've got you covered with that important pension pot.
- We’ll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- Our company socials bring our people together. So work hard, and then socialise even harder!
At DJ Alexander, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.
Licensing Property Relationship Manager in Edinburgh employer: John Shepherd Sales & Lettings
At DJ Alexander, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. Located in the vibrant city of Edinburgh, our team enjoys a range of benefits including competitive pay, flexible family leave, and access to resources for personal development and mental health support. Join us to be part of a collaborative environment where your contributions are valued, and you can thrive both personally and professionally.
Contact Details:
John Shepherd Sales & Lettings Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Licensing Property Relationship Manager in Edinburgh
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property management scene. Attend local events, join online forums, or even hit up social media groups. The more you engage, the better your chances of landing that Licensing Property Relationship Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience and knowledge about HMO regulations. Be ready to discuss how you can ensure compliance and deliver exceptional customer service – that’s what they want to hear!
✨Tip Number 3
Don’t forget to follow up! After interviews or networking events, drop a quick thank-you email. It shows you’re keen and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the team.
✨Tip Number 4
Apply through our website! We’ve got all the latest job openings, and applying directly can give you an edge. Plus, it shows you’re genuinely interested in being part of our team at DJ Alexander. Let’s make it happen!
We think you need these skills to ace Licensing Property Relationship Manager in Edinburgh
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Licensing Property Relationship Manager role. Highlight your relevant experience in property management and customer service, as this will show us you understand what we're looking for.
Show Off Your Skills:Don’t be shy about showcasing your strong administration and organisational skills. We want to see how you can manage tasks effectively, so give us examples of how you've done this in previous roles.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out and are easy to read.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at John Shepherd Sales & Lettings
✨Know Your HMO Regulations
Before the interview, brush up on the latest HMO regulations and compliance requirements. Being able to discuss these confidently will show that you're serious about the role and understand the key responsibilities.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in previous roles. This is crucial for a Licensing Property Relationship Manager, so think of specific situations where you went above and beyond for clients.
✨Demonstrate Strong Communication Abilities
Practice articulating your thoughts clearly and concisely. You’ll need to communicate effectively with landlords, contractors, and local authorities, so being able to convey your ideas well during the interview is essential.
✨Be Ready to Discuss Team Collaboration
Think of instances where you've worked collaboratively with others to achieve a common goal. Highlighting your ability to work well in a team will resonate with the company’s emphasis on joint projects and support.
