Department Head of Property Management

Department Head of Property Management

Full-Time 46250 - 57750 £ / year (est.) No working from home possible
John Shepherd Sales & Lettings

At a Glance

  • Tasks: Lead a dynamic team in Property Management and drive performance improvements.
  • Company: Join Julian Wadden, part of the UK's leading lettings and estate agency network.
  • Benefits: Competitive salary up to £55,000, discounts, wellbeing resources, and family-friendly leave.
  • Other info: Fast-paced environment with opportunities for career progression.
  • Why this job: Make a real impact in property management while developing your leadership skills.
  • Qualifications: Proven leadership in Property Management, ARLA qualified preferred.

The predicted salary is between 46250 - 57750 £ per year.

Welcome to Julian Wadden, where we appreciate every home. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 5 offices and over 50 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell and let their property.

Role Overview

This is a full-time, permanent position located in Stockport. We are offering a realistic OTE of up to £55,000, depending on experience.

Responsibilities

  • Taking ownership of the Property Management function, leading performance, culture and overall direction
  • Setting and delivering KPIs across retention, renewals, rent reviews and income
  • Monitoring performance through data and MI, identifying opportunities to drive improvement
  • Leading and developing Team Leaders, Property Managers and Inspectors, supporting progression and high standards
  • Acting as the escalation point for complex issues, complaints and key client relationships
  • Driving growth through improved retention, customer experience and portfolio opportunities
  • Providing clear reporting, insight and direction to senior leadership

Qualifications and Experience

  • Proven leadership experience within Property Management or Residential Lettings
  • Commercially minded, with experience driving performance, retention and growth
  • A strong leader of teams and leaders, able to build and develop high-performing structures
  • Confident handling complaints, client relationships and complex situations
  • ARLA Qualified (or equivalent) strongly preferred
  • Highly organised, with the ability to deliver in a fast-paced environment

Benefits and Perks

  • Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing and master your mental health.
  • Our Employee Assistance Programme offers free counselling support sessions.
  • Get the latest gadgets and appliances with our Smart Tech Scheme.
  • We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
  • We offer enhanced Family Friendly Leave for maternity, paternity, adoption.

Department Head of Property Management employer: John Shepherd Sales & Lettings

At Julian Wadden, we pride ourselves on fostering a supportive and dynamic work environment where every team member is valued. Located in Stockport, our company offers competitive benefits including a smart spending app, a comprehensive wellbeing centre, and an Employee Assistance Programme, all aimed at promoting a healthy work-life balance. With a strong focus on employee growth and development, we provide ample opportunities for career progression within the thriving property management sector.

John Shepherd Sales & Lettings

Contact Details:

John Shepherd Sales & Lettings Recruitment Team

We think you need these skills to ace Department Head of Property Management

Leadership Skills
Performance Management
KPI Setting and Delivery
Data Analysis
Team Development
Client Relationship Management
Complaint Handling