At a Glance
- Tasks: Support compliance standards and manage client enquiries in a fast-paced environment.
- Company: Join Miles & Barr, a top-rated property company in Kent with a supportive culture.
- Benefits: Enjoy discounts, wellness support, extra holiday options, and professional development funding.
- Other info: Great opportunities for career growth and a vibrant work atmosphere.
- Why this job: Be part of a team that values diversity and makes a real impact in the property sector.
- Qualifications: Strong communication skills and a passion for delivering excellent customer service.
The predicted salary is between 26000 - 28000 £ per year.
Welcome to Miles & Barr, a trusted name in property across Kent. Now part of Lomond, the UK’s leading property group and recently named one of the Sunday Times best places to work, Miles & Barr combines extensive local insight with the resources of a wider network. Our experienced team is here to guide people through every step of buying, selling, or letting their home. We believe great outcomes begin with great people.
We are looking for a Compliance Coordinator based in Herne Bay. Salary: £26,000-28,000 depending on experience.
The role:
- Support the business by keeping up to date with regulatory and compliance standards and aligning company processes and policies accordingly.
- Handle telephone enquiries in a professional manner in line with the business standards.
- Strong ability to prioritise tasks and manage a busy workload in a fast‑paced setting.
- Attention to detail and high level of accuracy.
- Managing multiple and changing priorities at once.
- Investigating and making informed decisions in line with our policies.
- Meeting deadlines and SLAs appropriate to your role.
What we are looking for:
- You will be a natural people person, with exceptional communication skills, with the ability to confidently and quickly build relationships with clients over the phone.
- You will have drive, determination, and motivation to exceed targets set and contribute to team success.
- You will be dedicated to delivering a first‑class customer experience and supporting our clients in the end‑to‑end Anti Money Laundering process.
Benefits:
- Access to our smart spending app, giving discounts at over 900 retailers and resources to support health and wellbeing.
- Employee Assistance Programme offering free counselling support sessions.
- Annual leave purchase scheme to buy up to an extra 5 days of holiday.
- Smart Tech Scheme for latest gadgets and appliances.
- Cycle2Work Scheme to reduce our carbon footprint.
- Enhanced family‑friendly leave for maternity, paternity, adoption, and IVF.
- Celebrations for length of service.
- Retirement planning support with a pension pot.
- Professional development supported by funding for professional qualifications.
At Miles & Barr, diversity and inclusion are at the heart of what we do. We welcome applicants from all backgrounds, nationalities, abilities, and perspectives.
Compliance Coordinator in Canterbury employer: John Shepherd Sales & Lettings
Miles & Barr is an exceptional employer, recognised as one of the Sunday Times' best places to work, offering a vibrant and supportive work culture in Herne Bay. With a strong focus on employee wellbeing, professional development, and a commitment to diversity and inclusion, we provide our Compliance Coordinators with unique benefits such as access to a smart spending app, enhanced family-friendly leave, and opportunities for career growth within the UK's leading property group.
Contact Details:
John Shepherd Sales & Lettings Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Compliance Coordinator in Canterbury
✨Tip Number 1
Get to know the company! Research Miles & Barr and understand their values, especially around compliance and customer service. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role requires exceptional phone etiquette, consider doing mock calls with friends or family. This will help you feel more confident when handling enquiries and building relationships with clients.
✨Tip Number 3
Showcase your organisational skills! Prepare examples of how you've managed multiple priorities in past roles. Being able to demonstrate your ability to juggle tasks effectively will make you stand out as a strong candidate for the Compliance Coordinator position.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to highlight your enthusiasm for the role and the company right from the start.
We think you need these skills to ace Compliance Coordinator in Canterbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Compliance Coordinator role. Highlight your experience with regulatory standards and any relevant skills that match the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you're passionate about compliance. Let us know how you can help deliver a first-class customer experience.
Showcase Your Attention to Detail:In compliance, attention to detail is key. When filling out your application, double-check for any errors or inconsistencies. We appreciate candidates who take the time to ensure everything is spot on!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at John Shepherd Sales & Lettings
✨Know Your Compliance Stuff
Make sure you brush up on the latest regulatory and compliance standards relevant to the role. Being able to discuss these confidently will show that you're serious about the position and understand the importance of compliance in the property sector.
✨Show Off Your People Skills
Since this role involves handling telephone enquiries, practice your communication skills. Think about how you can build rapport quickly over the phone. Maybe even role-play with a friend to get comfortable with common scenarios you might face.
✨Prioritisation is Key
Prepare examples of how you've managed multiple tasks in a fast-paced environment. Be ready to discuss specific strategies you use to stay organised and meet deadlines, as this will demonstrate your ability to thrive under pressure.
✨Attention to Detail Matters
Highlight your attention to detail by sharing past experiences where accuracy was crucial. You could mention any processes you've implemented to ensure high levels of accuracy in your work, especially in compliance-related tasks.
