At a Glance
- Tasks: Lead a dynamic team in property management and drive performance through KPIs and service delivery.
- Company: Join John Shepherd, a forward-thinking company dedicated to moving people forward.
- Benefits: Full-time, permanent position with a supportive workplace culture.
- Other info: Opportunity to work in a vibrant environment with a focus on personal growth.
- Why this job: Make a real impact in property management while developing your leadership skills.
- Qualifications: Experience in managing teams and a strong understanding of property management processes.
The predicted salary is between 35000 - 45000 £ per year.
Welcome to John Shepherd, we're known for moving people forward. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Regional Team Leader. This is a full-time, permanent position located in Solihull.
Let's talk about the role. It involves:
- Managing your assigned region and PUM, leading a team of Property Relationship Managers
- Driving performance through KPIs, budgets and service delivery
- Overseeing inspections, inventories and tenancy lifecycle activity, ensuring quality control
- Managing arrears, deposit returns and TDS claims
- Liaising with tenants, landlords, contractors and internal teams to deliver reactive maintenance to a high standard
- Monitoring compliance, complaints, contractor performance, voids and refurbishment opportunities
We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:
- Experience managing a team/region within property management or lettings
- Strong understanding of property management processes, compliance and inspections
- Commercial awareness with experience managing KPIs, budgets and upselling services
- Confident handling arrears, complaints and deposit disputes
- Strong relationship management across landlords, tenants and contractors
- Organised, proactive and detail-focused, with experience using systems such as Reapit or Fixflo
Join us and experience a workplace that truly values you. Apply today!
Regional Team Lead in Birmingham employer: John Shepherd Sales & Lettings
At John Shepherd, we pride ourselves on fostering a supportive and collaborative work environment where every team member is valued and empowered to grow. As a Regional Team Leader in Solihull, you'll benefit from competitive remuneration, comprehensive training programmes, and opportunities for career advancement within a dynamic property management sector. Join us to be part of a company that not only prioritises performance but also champions employee well-being and development.
Contact Details:
John Shepherd Sales & Lettings Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Regional Team Lead in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management world. You never know who might have a lead on that perfect Regional Team Leader role or can give you insider info about the company culture.
✨Tip Number 2
Prepare for the interview by researching John Shepherd thoroughly. Understand their values, recent projects, and how they manage their teams. This will help you tailor your answers and show them you're genuinely interested in being part of their dynamic team.
✨Tip Number 3
Practice your STAR technique for answering competency questions. Think of specific situations where you've managed teams, handled complaints, or driven performance through KPIs. This will help you stand out as a candidate who knows their stuff!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining us at John Shepherd and ready to take on the challenge of leading a team in property management.
We think you need these skills to ace Regional Team Lead in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Regional Team Leader role. Highlight your experience in property management and team leadership, and don’t forget to mention any relevant KPIs or budgets you've managed. We want to see how you can drive performance!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at John Shepherd. Share specific examples of how you've successfully managed teams and handled challenges in property management. We love a good story!
Showcase Your Relationship Management Skills:In property management, relationships are key. Make sure to highlight your experience liaising with tenants, landlords, and contractors. We want to know how you’ve built strong connections and resolved conflicts in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our dynamic team!
How to prepare for a job interview at John Shepherd Sales & Lettings
✨Know Your Stuff
Make sure you brush up on property management processes and compliance regulations. Familiarise yourself with the key responsibilities of a Regional Team Leader, especially around KPIs and budget management. This will show that you're not just interested in the role but also understand what it entails.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully managed a team or region. Highlight how you drove performance and handled challenges like arrears or complaints. This will demonstrate your capability to lead and inspire a team effectively.
✨Build Relationships
Since the role involves liaising with various stakeholders, think about how you can showcase your relationship management skills. Prepare anecdotes that illustrate your ability to work well with landlords, tenants, and contractors, as this is crucial for success in the position.
✨Be Organised and Proactive
Come prepared with questions about the company and the role. This shows your enthusiasm and proactive nature. Also, consider discussing how you’ve used systems like Reapit or Fixflo in the past to manage tasks efficiently, as this will align with their expectations.
