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- Tasks: Manage up to 250 properties and deliver exceptional customer service.
- Company: Join Lomond, the UK's leading lettings and estate agency network.
- Benefits: Full-time, permanent role with opportunities for growth and development.
- Why this job: Be part of a dynamic team making a real difference in property management.
- Qualifications: 1 year of experience in the property industry and strong interpersonal skills.
- Other info: Remote work flexibility with a supportive team environment.
The predicted salary is between 36000 - 60000 £ per year.
As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 100 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.
This is a full-time, permanent position located in Birmingham.
- Management up to 250 Properties Under Management (PUM).
- Understanding and upselling of John Shepherd Lettings & Property Management services including ancillary and peripheral products.
- Managing Mid Term Inspection follow ups, quality and trade discount earnings.
- Weekly Arrear management including Rent & Legal Protection submission claims and management.
- Inspection reports for your portfolio including management of quality of content.
We're looking for individuals with qualities such as:
- 1 year of experience in the Property Industry.
- Demonstrates a genuine talent for interpersonal interactions and derives satisfaction from delivering top-notch customer service.
Property Manager - Office and Home Based (remote) in Birmingham employer: John Shepherd Sales & Lettings
Contact Detail:
John Shepherd Sales & Lettings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager - Office and Home Based (remote) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its services. Show that you understand their approach to lettings and property management, and be ready to discuss how your experience aligns with their needs.
✨Tip Number 3
Practice your interpersonal skills! Since customer service is key in this role, consider role-playing common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our dynamic team at Lomond.
We think you need these skills to ace Property Manager - Office and Home Based (remote) in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Manager role. Highlight your experience in property management and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the property industry and how your interpersonal skills can enhance our customer service. Let us know why you're excited about joining Lomond!
Showcase Relevant Experience: When filling out your application, be sure to highlight any specific experiences that relate to managing properties or customer interactions. We love seeing real examples of how you've excelled in similar roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our dynamic team!
How to prepare for a job interview at John Shepherd Sales & Lettings
✨Know Your Property Stuff
Make sure you brush up on your knowledge of the property industry. Understand the key services offered by John Shepherd Lettings & Property Management, and be ready to discuss how you can upsell these services. Showing that you’re well-informed will impress the interviewers.
✨Show Off Your People Skills
Since this role involves a lot of customer interaction, be prepared to share examples of how you've delivered excellent customer service in the past. Think of specific situations where you’ve gone above and beyond for a client – this will highlight your interpersonal skills.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios related to property management, like handling arrears or conducting inspections. Practise your responses to these types of questions so you can demonstrate your problem-solving abilities and industry knowledge.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to ask about the team dynamics, the tools they use for property management, or how they measure success in this position.