Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage properties, maintain records, and provide top-notch customer service to landlords and tenants.
- Company: Join Charters, part of Lomond, the UK's leading lettings and estate agency network.
- Benefits: Enjoy discounts, extra holiday days, wellness support, and a competitive salary with bonuses.
- Why this job: Be part of a dynamic team that values diversity and offers career growth opportunities.
- Qualifications: Strong communication skills, problem-solving abilities, and a customer-focused attitude are essential.
- Other info: We celebrate diversity and encourage applicants from all backgrounds to apply.
The predicted salary is between 24000 - 36000 £ per year.
Welcome to Charters, where local knowledge and strong values come together to put people first. As part of Lomond, the UK\’s leading network of lettings and estate agencies, we have 10 offices and over 150 staff dedicated to assisting our customers. Our team’s extensive industry expertise and local insight help people find, sell, and let their properties.
We are excited to offer an opportunity to join our dynamic team as a Property Manager in our Fareham office. This position offers an OTE of up to £30,000.
About the Role
- Maintain up-to-date knowledge of property management standards and expectations.
- Work towards achieving property owners\’ goals regarding maintenance and budgets, while meticulously maintaining property records.
- Provide excellent customer service to Landlords, Tenants, and Third-party contractors.
- Build and maintain ongoing relationships with Landlords and Tenants, serving as their main point of contact.
- Uphold property safety standards and legal requirements.
- Liaise with contractors, tenants, and landlords to oversee repairs and ensure properties are maintained to high standards.
- Address tenant complaints promptly and enforce property standards and legislation.
- Arrange and book property inspections as required.
- Serve notices to end tenancies or increase rental values.
- Ensure properties in your portfolio are legally compliant.
Candidate Qualities
- Strong problem-solving skills and excellent communication abilities.
- Customer service-oriented with a confident demeanor.
- Ability to manage tight deadlines and handle difficult conversations effectively.
- Manage multiple tasks simultaneously, prioritizing urgent or important matters.
- Confident in leading conversations and managing expectations of all parties involved.
What We Offer
- Access to our smart spending app with discounts at over 900 retailers and resources to support your wellbeing.
- Free counselling sessions through our Employee Assistance Programme.
- Option to purchase up to 5 additional days of holiday annually.
- Smart Tech Scheme for gadgets and appliances.
- Cycle2Work Scheme to promote sustainability.
- Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- Competitive salary with incentivized bonuses based on performance.
- Recognition through special days and service celebrations.
- Retirement planning support via pension schemes.
- Funding for professional qualifications to support career growth.
- Company socials to foster team spirit and fun.
We value diversity and inclusion, welcoming applicants of all backgrounds, abilities, and perspectives.
Join us and be part of a workplace that values you. Apply today!
#J-18808-Ljbffr
Property Manager employer: John Shepherd Sales & Lettings
Contact Detail:
John Shepherd Sales & Lettings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager
✨Tip Number 1
Familiarise yourself with the local property market in Fareham. Understanding the area’s rental trends, property values, and tenant demographics will give you an edge during interviews and help you demonstrate your knowledge of the community.
✨Tip Number 2
Network with professionals in the property management field. Attend local property events or join online forums to connect with current Property Managers. This can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully managed difficult conversations or resolved tenant complaints. Having concrete examples ready will showcase your problem-solving skills and customer service orientation.
✨Tip Number 4
Research Charters and Lomond's values and mission. Being able to articulate how your personal values align with theirs during the interview will demonstrate your genuine interest in the company and its culture.
We think you need these skills to ace Property Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and candidate qualities required for the Property Manager position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in property management, customer service, and problem-solving. Use bullet points for clarity and include specific achievements that demonstrate your capabilities.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your understanding of property management standards and your ability to build relationships with landlords and tenants. Make it personal and engaging.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in property management.
How to prepare for a job interview at John Shepherd Sales & Lettings
✨Know Your Property Management Standards
Familiarise yourself with the latest property management standards and legal requirements. Being able to discuss these confidently will show your commitment to maintaining high standards and compliance.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to handle difficult conversations and resolve tenant complaints effectively, as this is crucial for a Property Manager.
✨Showcase Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in property management and how you overcame them. This will demonstrate your strong problem-solving skills and ability to manage tight deadlines.
✨Build Rapport with Interviewers
Since building relationships is key in this role, practice engaging with your interviewers. Show your confident demeanour and ability to communicate effectively, making it clear that you can be a reliable point of contact for landlords and tenants.
