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- Tasks: Manage up to 250 properties and deliver top-notch customer service.
- Company: Join John Shepherd, part of the UK's leading lettings and estate agency network.
- Benefits: Enjoy discounts, wellbeing resources, and support for professional development.
- Why this job: Be part of a dynamic team and tackle new challenges every day.
- Qualifications: 1 year of experience in a similar role and excellent communication skills.
- Other info: Diverse and inclusive workplace with great career growth opportunities.
The predicted salary is between 21600 - 36000 £ per year.
Welcome to John Shepherd, we are known for moving people forward. As part of Lomond, the UK's leading network of lettings and estate agencies, we are proud to have 10 offices and over 100 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we are here to help people find, sell, and let their property. Now, we are happy to offer you an exciting opportunity to join our dynamic team as a Property Relationship Manager. This is a full-time, permanent position located in Redditch. You will enjoy a standard workweek of Monday to Friday 0845am to 530pm, with on-target earnings varying up to £30k per annum.
Let’s talk about the role. It involves:
- Management of up to 250 Properties Under Management (PUM).
- Understanding and upselling of John Shepherd Lettings & Property Management services including ancillary and peripheral products.
- Managing Mid Term Inspection follow-ups, quality and trade discount earnings.
- Weekly Arrear management including Rent & Legal Protection submission claims and management.
- Inspection reports for your portfolio including management of quality of content.
We are not just looking for someone who fits our team; we want to be a good fit for you too! We are looking for individuals with qualities such as:
- Desire to become part of a thriving and expanding company.
- Seeking an engaging position characterised by constant dynamism, ensuring each day brings new and unique challenges.
- Demonstrates a genuine talent for interpersonal interactions and derives satisfaction from delivering top-notch customer service.
- Possesses eloquence and excels in both negotiation and communication.
- Preferably has 1 year of experience in a comparable role.
At John Shepherd, we believe in taking care of our people. That’s why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here’s what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We are committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You will enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- Planning for retirement? We’ve got you covered with that important pension pot.
- We will support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- Our company socials bring our people together. So work hard, and then socialise even harder!
We are excited to offer these amazing benefits to our hardworking teams. It’s our way of showing appreciation for your dedication. At John Shepherd, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Property Relationship Manager in Redditch employer: John Shepherd Group
Contact Detail:
John Shepherd Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Relationship Manager in Redditch
✨Tip Number 1
Network like a pro! Reach out to your connections in the property sector and let them know you're on the hunt for a Property Relationship Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching John Shepherd and understanding their services. Show us that you’re not just another candidate; demonstrate your knowledge about their approach to lettings and property management, and how you can contribute to their success.
✨Tip Number 3
Practice your communication skills! As a Property Relationship Manager, you'll need to excel in negotiation and customer service. Role-play with a friend or family member to get comfortable discussing property management scenarios and upselling services.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re genuinely interested in joining our dynamic team at John Shepherd.
We think you need these skills to ace Property Relationship Manager in Redditch
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of flair can make your application stand out and show us that you're a great fit for our dynamic team.
Tailor Your Application: Make sure to tailor your application to the Property Relationship Manager role. Highlight your relevant experience and skills that match what we're looking for. This shows us that you've done your homework and are genuinely interested in joining John Shepherd.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and fluff; instead, focus on what makes you the perfect candidate for managing properties and delivering top-notch customer service.
Apply Through Our Website: Don't forget to apply through our website! It's the best way to ensure your application gets to us directly. Plus, it shows that you're tech-savvy and ready to embrace our digital approach at John Shepherd.
How to prepare for a job interview at John Shepherd Group
✨Know Your Properties
Before the interview, take some time to research the types of properties John Shepherd manages. Familiarise yourself with their services and any recent news about the company. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Property Relationship Manager, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for clients. Highlight your interpersonal skills and how they can benefit the team at John Shepherd.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you had to manage multiple properties or handle difficult clients. Practising these scenarios will help you articulate your thought process during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, growth opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.