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- Tasks: Manage up to 250 properties and deliver exceptional customer service.
- Company: Join John Shepherd, part of the UK's leading lettings and estate agency network.
- Benefits: Enjoy discounts, wellbeing resources, extra holiday, and professional development support.
- Other info: Diverse and inclusive workplace with fun company socials.
- Why this job: Be part of a dynamic team and make a real impact in property management.
- Qualifications: 1 year of experience in a similar role and strong communication skills.
The predicted salary is between 21600 - 36000 £ per year.
Welcome to John Shepherd, we are known for moving people forward. As part of Lomond, the UK's leading network of lettings and estate agencies, we are proud to have 10 offices and over 100 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we are here to help people find, sell, and let their property.
This is a full-time, permanent position located in Nottingham. You will enjoy a standard workweek of Monday to Friday 08:45am to 5:30pm, with on-target earnings varying up to £30k per annum.
Let's talk about the role. It involves:
- Management up to 250 Properties Under Management (PUM).
- Understanding and upselling of John Shepherd Lettings & Property Management services including ancillary and peripheral products.
- Managing Mid Term follow ups, quality and trade discount earnings.
- Weekly Arrear management including Rent & Legal Protection submission claims and management.
- Inspection reports for your portfolio including management of quality of content.
We are looking for individuals with qualities such as:
- Desires to become part of a thriving and expanding company.
- Seeking an engaging position characterized by constant dynamism, ensuring each day brings new and unique challenges.
- Demonstrates a genuine talent for interpersonal interactions and derives satisfaction from delivering top-notch customer service.
- Possesses eloquence and excels in both negotiation and communication.
- Preferably has 1 year of experience in a comparable role.
At John Shepherd, we believe in taking care of our people. That’s why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here’s what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We are committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You will enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- Planning for retirement? We’ve got you covered with that important pension pot.
- We will support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- Our company socials bring our people together. So work hard, and then socialise even harder!
We value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Property Relationship Manager employer: John Shepherd Group
Contact Detail:
John Shepherd Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Relationship Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property industry and let them know you're on the hunt for a Property Relationship Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching John Shepherd and their services. Understand their approach to lettings and property management, so you can impress them with your knowledge and show how you can contribute to their team.
✨Tip Number 3
Practice your communication skills! As a Property Relationship Manager, you'll need to excel in negotiation and customer service. Role-play common scenarios with a friend to boost your confidence before the big day.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our dynamic team at John Shepherd.
We think you need these skills to ace Property Relationship Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Relationship Manager role. Highlight relevant experience and skills that match what we're looking for, like customer service and property management expertise.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the property industry and why you want to join our team at John Shepherd. Be genuine and let your personality come through.
Showcase Your Communication Skills: Since this role involves a lot of interaction with clients, make sure your written application reflects your communication skills. Keep it clear, concise, and professional while still being friendly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at John Shepherd Group
✨Know Your Stuff
Before the interview, make sure you research John Shepherd and their services thoroughly. Understand their approach to property management and be ready to discuss how your experience aligns with their values and goals.
✨Showcase Your Interpersonal Skills
As a Property Relationship Manager, strong communication is key. Prepare examples of how you've successfully managed client relationships in the past. Highlight your negotiation skills and any instances where you've gone above and beyond for customers.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios related to property management, such as handling arrears or managing inspections. Be ready to explain your thought process and the outcomes of your actions.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, growth opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.