Property Relationship Manager: Lead 250‑Property Portfolio & Growth in Birmingham

Property Relationship Manager: Lead 250‑Property Portfolio & Growth in Birmingham

Birmingham Full-Time 30000 - 30000 £ / year (est.) No working from home possible
John Shepherd Group

At a Glance

  • Tasks: Manage a portfolio of 250 properties and deliver exceptional customer service.
  • Company: Join John Shepherd, part of the UK's leading lettings and estate agency network.
  • Benefits: Enjoy discounts, wellbeing resources, professional development funding, and competitive pay.
  • Other info: Diverse and inclusive workplace with fun company socials.
  • Why this job: Be part of a dynamic team and tackle new challenges every day.
  • Qualifications: 1 year of experience in a similar role and strong communication skills.

The predicted salary is between 30000 - 30000 £ per year.

Welcome to John Shepherd , we're known for moving people forward.

As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 100 staff ready to assist our customers.

With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.

Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Property Relationship Manager .

This is a full-time, permanent position located in

Colemore Row, Birmingham .

You'll enjoy a standard workweek of Monday to Friday 0845am to 530pm, with on-target earnings varying up to £30kper annum.

Let's talk about the role.

It involves: Management up to 250 Properties Under Management (PUM).

Understanding and upselling of John Shepherd Lettings & Property Management services including ancillary and peripheral products.

Managing Mid Term Inspection follow ups, quality and trade discount earnings.

Weekly Arrear management including Rent & Legal Protection submission claims and management.

Inspection reports for your portfolio including management of quality of content.

We're not just looking for someone who fits our team; we want to be a good fit for you too!

We're looking for individuals with qualities such as: Desires to become part of a thriving and expanding company.

Seeking an engaging position characterized by constant dynamism, ensuring each day brings new and unique challenges.

Demonstrates a genuine talent for interpersonal interactions and derives satisfaction from delivering top-notch customer service.

Possesses eloquence and excels in both negotiation and communication.

Preferably has a 1 year of experience in a comparable role.

At John Shepherd, we believe in taking care of our people.

That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.

Here's what you can look forward to: Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.

Our Employee Assistance Programme offers free counselling support sessions.

Get the latest gadgets and appliances with our Smart Tech Scheme.

We're committed to reducing our carbon footprint with our Cycle2Work Scheme.

We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.

You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.

Celebrate your loyalty with special days and celebrations for length of service.

Planning for retirement?

We've got you covered with that important pension pot.

We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.

And of course, we like to have a little fun too!

Our company socials bring our people together.

So work hard, and then socialise even harder!

We're excited to offer these amazing benefits to our hardworking teams.

It's our way of showing appreciation for your dedication.

At John Shepherd, we value diversity and inclusion.

We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.

Join us and experience a workplace that truly values you.

Apply today!

Our well established business is growing and we are looking for a Property Manager to join our team! #J-18808-Ljbffr

Property Relationship Manager: Lead 250‑Property Portfolio & Growth in Birmingham employer: John Shepherd Group

At John Shepherd, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture in Redditch. Our commitment to employee growth is evident through funded qualifications and extensive training programmes, while our comprehensive benefits package ensures that your health, wellbeing, and lifestyle are prioritised. Join us for a rewarding career where no two days are the same, and you can truly make a difference in the lives of others.

John Shepherd Group

Contact Details:

John Shepherd Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Property Relationship Manager: Lead 250‑Property Portfolio & Growth in Birmingham

Get Involved in Local Property Events

Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.

Connect with Local Agents on Social Media

Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like John Shepherd Group.

Don’t Underestimate the Power of Cold Outreach

Got your eye on a specific company like John Shepherd Group? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.

Utilise Property Management Platforms

Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit John Shepherd Group's careers page directly; we love seeing passionate candidates applying through our website!

We think you need these skills to ace Property Relationship Manager: Lead 250‑Property Portfolio & Growth in Birmingham

Property Management
Customer Service
Interpersonal Skills
Negotiation Skills
Communication Skills
Attention to Detail
Problem-Solving Skills

Some tips for your application 🫡

Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!

Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!

Tailor Your Documents for the Job:Every application should feel personal. When applying for the Property Relationship Manager: Lead 250‑Property Portfolio & Growth role at John Shepherd Group, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!

Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!

How to prepare for a job interview at John Shepherd Group

Know Your Market Trends

In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where John Shepherd Group operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.

Prepare for Scenario Questions

Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.

Showcase Your Connections

In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to John Shepherd Group. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.

Demonstrate Technical Savvy

Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at John Shepherd Group.