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For Companies At a Glance
- Tasks: Support and maintain IT infrastructure, troubleshoot issues, and manage Microsoft 365.
- Company: Local educational institution with a focus on technology and support.
- Benefits: Full-time role with a competitive salary of £27,780.
- Other info: Opportunity for career growth in a vibrant educational setting.
- Why this job: Join a dynamic team and enhance your skills in a supportive environment.
- Qualifications: Experience in IT support and strong knowledge of Microsoft technologies.
The predicted salary is between 27780 - 27780 £ per year.
A local educational institution is seeking an experienced IT 2nd Line Support Technician to support and maintain their IT infrastructure at East Surrey College and John Ruskin College. The ideal candidate will excel in troubleshooting and have a strong understanding of Microsoft technologies.
Key responsibilities include:
- Acting as an escalation point for 1st line support
- Managing Microsoft 365
- Maintaining server and network systems
The position offers full-time employment with a salary of £27,780 and a closing date for applications of 20/04/2026.
2nd Line IT Support Specialist - M365 & AzureAD in Surrey employer: John Ruskin College
Contact Detail:
John Ruskin College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line IT Support Specialist - M365 & AzureAD in Surrey
✨Tip Number 1
Network, network, network! Reach out to your connections in the IT field, especially those who work with Microsoft technologies. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your troubleshooting skills. Think of real-life scenarios where you’ve solved issues with M365 or AzureAD. We want you to showcase your expertise and problem-solving abilities!
✨Tip Number 3
Don’t forget to research the institution! Knowing their values and how they use technology can help you tailor your answers during the interview. It shows you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals like you to join our community.
We think you need these skills to ace 2nd Line IT Support Specialist - M365 & AzureAD in Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft technologies and troubleshooting skills. We want to see how your background aligns with the role of 2nd Line IT Support Specialist.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about IT support and how you can contribute to our team at East Surrey College and John Ruskin College.
Showcase Relevant Experience: When detailing your previous roles, focus on your experience with M365 and AzureAD. We’re looking for specific examples that demonstrate your ability to manage and support these technologies.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to review your materials and get back to you quickly!
How to prepare for a job interview at John Ruskin College
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365 and AzureAD. Be prepared to discuss specific troubleshooting scenarios you've encountered and how you resolved them. This will show that you not only understand the technology but can also apply it effectively.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to walk through your thought process when tackling IT issues. Use examples from your past experiences where you acted as an escalation point for 1st line support. This demonstrates your ability to think critically and handle pressure.
✨Familiarise Yourself with the Institution
Research East Surrey College and John Ruskin College to understand their IT infrastructure and any challenges they might face. Mentioning specific details about their setup or recent projects during the interview can impress the hiring team and show your genuine interest in the role.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of the interview. Inquire about the team dynamics, ongoing projects, or future IT initiatives. This not only shows your enthusiasm for the position but also helps you gauge if the institution is the right fit for you.