Admissions and Customer Services Officer
Job Type: Support
Job Category: Various
Employment Basis: Established (salaried)
Location: John Ruskin College - Croydon, East Surrey College - Redhill
Salary Range: £32,631
Closing Date: 05/10/2026
Documents:
- Admissions & Customer Officer - JD&PS Sept 2026.pdf (PDF, 157.94kb)
- Introduction from the Principal.pdf (PDF, 156.25kb)
- OSC Corporation Competency Framework 2019.pdf (PDF, 472.18kb)
College location: East Surrey College (Redhill) and John Ruskin College (Selsdon)
Salary: £32,631
Hours: Full time (37 hours/week) 08:45-17:00 Mon – Fri
We're looking for an enthusiastic Admissions & Customer Officer to join our friendly team and play a vital role in delivering an exceptional learner experience. From supporting applicants and processing enrolments to managing bursary applications and providing outstanding customer service, you'll be at the heart of every student's journey.
This is the perfect opportunity for someone who enjoys working with people and data. You'll be confident using Excel, managing information accurately, and navigating digital systems, while providing a professional and welcoming service to students, parents, and stakeholders.
The Successful Candidate Must Have
- Outstanding customer service and communication skills.
- Strong Excel and IT skills, with a keen eye for detail.
- Experience working with databases, data management, or digital systems
- The ability to stay organised and thrive in a fast-paced environment.
- A passion for supporting students and delivering excellent service
- Maths & English GCSE / Level 2 equivalent
If this sounds like you and you will enjoy working in a forward thinking, friendly, fast paced, changing environment with state of the art facilities, we would love to hear from you. In return, we offer a competitive salary, as well as staff benefits such a choice of two excellent pension schemes, life assurance, free onsite parking and access to our fully equipped gym along with discounted in house Spa and Salon treatments.
Orbital South Colleges Group are committed to Equal Opportunities, encouraging applications from all sectors of the community to reflect our diverse student population.
We are also committed to PREVENT and Safeguarding the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment. Both College Campus’ are smoke-free zones.
As part of our pre-employment checks, successful candidates will be required to complete an enhanced DBS, references will be taken and evidence of all qualifications and awards will also be required before commencement of employment. Failure to do so may lead to offers being withdrawn.
Applicants must be eligible to work in the UK as we do not sponsor work permits, and work permits from other organisations are unacceptable as proof of right to work in the UK.
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ADMISSIONS AND CUSTOMER SERVICES OFFICER in Redhill employer: John Ruskin College
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