Overview
People. Passion. Pride. This is what has driven our teams since 1833.
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 350 locations in more than 65 countries, across six continents.
But at the heart of our business is our people.
Role Purpose
Providing daily management for our aircraft cleaning operation at London Heathrow, you will monitor and maintain a high level of performance, on a daily basis, in order to meet our customers expectation. You will highlight any shortfalls and take corrective actions if necessary. Working closely with the management team and front-line colleagues you will ensure all aircraft cleaning is completed according to our service standards and procedures within the allotted time
What you will be doing
- Work closely with Team to ensure all duties are completed in a timely fashion.
- Monitor flights and liaise with customer representatives to check our performance has reached the required standards set out by the customer.
- Participate with the training of newly promoted Team Leaders and Cleaners.
- Document and record standards as requested by the management.
- Act as a point of reference for the Team & Hi-Lift operators.
- Highlight and discuss any shortfalls with team members to identify areas of improvement
Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information
Safety, Security, Wellbeing and Compliance:
You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
Please see the attached job description for further details on safety, security, wellbeing & compliance.
What we are looking for
- Full DVLA Category B driving licence preferred
- Positive Attitude.
- Punctual and reliable individual.
- Self-motivated with an eye for detail.
- Able to cope with time related; pressured situations and the skill to prioritise workload
Diversity
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.
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Service Delivery Supervisor Aircraft Cleaning in London employer: John Menzies
John Menzies is an excellent employer, offering a dynamic work environment at Heathrow Airport where teamwork and attention to detail are paramount. Employees benefit from a strong commitment to inclusivity, opportunities for personal growth, and the chance to contribute to high standards of cleanliness in aviation. With a focus on reliability and training, this role provides meaningful employment in a vibrant location.
