Head of IT & Airport Systems - Europe in London

People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 350 locations in more than 65 countries, across six continents. But at the heart of our business is our people.

Role Purpose

The Head of IT & Airport Systems (Europe) will be responsible for managing and overseeing all IT and Airport Operational Systems across the European region. In addition, the role will also have responsibility for the continuous development, rollout and implementation as applicable on standardising our operational resource, planning and allocation tools. The post holder will work closely with the Menzies Aviation European Functional teams to provide best-in-class IT and Airport Systems support. This position requires a self-motivated team player who has leadership, oversight and management skills, is driven to achieve results and has the creativity and ambition to succeed.

What you will be doing

• Monitoring and Maintaining IT service level within the region and act as the liaison officer between regional and corporate IT.
• Managing the implementation of new systems, maintain a secure fit-for-purpose IT infrastructure and connectivity and manage existing operations and implementation of new IT processes and in accordance with ITIL standards and corporate policies.
• Oversee the use of standard technology across the Europe regions sites, including development, implementation, and business assessment align the IT Strategy with the Europe region.
• Ensure security of data, network access and backup systems following central governance and standards.
• Day to day management of IT standard processes across the region including service management, internal, virtual ServiceDesk and security.
• Work closely with the regional business lead to determine the maintenance and growth required for the network, applications and end user compute for all business across the region, provide requirements to central teams for sign off.

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

What we are looking for

• Excellent written and verbal communication skills, and the ability to work with a high degree of professionalism, discretion, and dedication.
• Degree/postgraduate qualification or demonstrable experience within IT or Project Management.
• Excellent leadership and people management skills.
• Experience in business development, sales, and commercial negotiation & pricing.
• General management experience at a senior level.
• Extensive management and/or support service experience, preferably in a ground handling, aviation, or a logistics environment.

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.