Training Officer in Hounslow

Overview

People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 350 locations in more than 65 countries, across six continents. But at the heart of our business is our people.

Role Purpose

Responsible for overseeing and delivering the full range of training requirements for all employees at Menzies World Cargo, ensuring continuous compliance with standards set by Menzies Aviation, airline customers, and national and international regulatory authorities.

What you will be doing

• Deliver all required training to the highest possible standard in line with Menzies Aviation's Learning and Development Policy, ensuring training records, databases, and compliance documentation are accurate and fully up to date.
• Liaise proactively with Duty Managers and departmental leads to schedule and coordinate training activities in line with operational, customer, and regulatory requirements.
• Ensure all staff requiring mandatory or refresher training are identified and advised in a timely manner, maintaining full compliance with company, airline, and statutory standards.
• Develop, review, and update training materials to reflect airline procedures, new products, and regulatory changes, ensuring alignment with Menzies Aviation and customer expectations.
• Support the preparation, coordination, and participation in airline audits and internal quality reviews, ensuring all training documentation and records meet audit-readiness standards.

Safety, Security, Wellbeing and Compliance

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

What we are looking for

• Possession of an AET Level 3 in Education and Training would be advantageous as well as an understanding of the Learning Management System (LMS Empower).
• Knowledge of DFT regulations, the H & S Act and other compliances required.
• Must be flexible and be able to time manage their working day to ensure effective running of the Training Department.

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.