Overview
People. Passion. Pride. This is what has driven our teams since 1833.
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 340 locations in 65 countries, across 6 continents.
But at the heart of our business is our people.
Role Purpose
[Enter a description of the role which describes the primary function of the role within our business]
What you will be doing
- Provide exceptional customer service as per the Menzies and Airline specific standards to ensure customer
satisfaction at every step of their journey - Always ensure safety and Security is never compromised
- Check customers travel documentation together with relevant identification to ensure compliance with
governing bodies - Produce rush tags for delayed and on hand bags to be sent to relevant stations
- You must remain confidential following all GDPR regulations set out to ensure compliance at all times
Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information
Safety, Security, WellBeing and Compliance:
You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
Please see the attached job description for further details on safety, security, wellbeing & compliance.
What we are looking for
- Passionate and driven at all times
- Well organised with meticulous attention to detail and accuracy, able to work on their own initiative to specific deadlines, have the ability to recognise and deal with challenges promptly and efficiently.
- Ability to influence, motivate, negotiate and communicate effectively at all levels
governing bodies - Clear and honest communication
- Passionate and driven at all times
Diversity
MenziesAviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.
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Mishandled Baggage Agent in Glasgow employer: John Menzies
At Menzies Aviation, we pride ourselves on our people-centric culture that has been thriving since 1833. As a Regional Finance Assistant, you will be part of a dynamic team that values collaboration and growth, offering opportunities for professional development within the global aviation industry. With a commitment to safety, diversity, and employee wellbeing, we ensure a supportive environment where your contributions are recognised and valued across our UK regional finance teams.
