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- Tasks: Provide exceptional customer service and ensure a smooth check-in and boarding experience.
- Company: Global aviation service provider with a focus on safety and diversity.
- Benefits: Dynamic work environment and the chance to be an ambassador for excellent service.
- Why this job: Join a vibrant team and make a difference in customers' travel experiences.
- Qualifications: Full 5-year work history and attention to detail required.
- Other info: Opportunity to grow in a diverse and safety-focused workplace.
The predicted salary is between 30000 - 42000 £ per year.
A global aviation service provider is seeking a Customer Service Agent in Glasgow to join their team. In this role, you will be the customer-facing ambassador, ensuring an excellent pre-flight experience through exceptional service and compliance with airline standards.
Ideal candidates must have:
- a full 5-year work history
- proof of right to work in the UK
- attention to detail
This position offers an opportunity to work in a dynamic environment with a commitment to safety and diversity.
Aviation Customer Service Specialist - Check-In & Boarding in Glasgow employer: John Menzies
Contact Detail:
John Menzies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aviation Customer Service Specialist - Check-In & Boarding in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the aviation industry on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Customer Service Agent. This will help you feel more confident during interviews and show off your attention to detail.
✨Tip Number 3
Research the company culture! Understanding their commitment to safety and diversity can help you tailor your responses in interviews, showing that you’re a perfect fit for their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Aviation Customer Service Specialist - Check-In & Boarding in Glasgow
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience in customer service, especially in aviation or similar fields. We want to see how you've gone above and beyond to ensure a great experience for customers.
Be Detail-Oriented: Since attention to detail is key in this role, don’t forget to proofread your application. We appreciate candidates who take the time to ensure everything is spot on before hitting send!
Demonstrate Your Passion for Aviation: Let us know why you’re excited about working in the aviation industry. Share any relevant experiences or interests that show your enthusiasm for being part of this dynamic environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at John Menzies
✨Know Your Stuff
Familiarise yourself with the airline's services and standards. Research their customer service philosophy and be ready to discuss how you can embody that in your role as a Customer Service Agent.
✨Showcase Your Experience
Prepare to talk about your previous roles, especially those that highlight your attention to detail and customer service skills. Use specific examples that demonstrate how you've handled challenging situations or provided exceptional service.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. This shows that you respect the role and the company, and it aligns with the aviation industry's standards.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how the company ensures safety and diversity. It shows your genuine interest in the role and the company.
